Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

55% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (327) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"Good pay and 50% discount" ((in 161 reviews)); "Great Enironment and People!" ((in 129 reviews)); "All good and great team" ((in 112 reviews)); "Good training and employee discounts" ((in 107 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 101 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 193 reviews)); "Long hours and bad to work into the night" ((in 41 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 39 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 39 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 31 reviews))

What are the top reviewed Lush locations?

Paris , Lyon , Strasbourg , Metz , Serris , Lieusaint , Toulouse , Blagnac , Lille , Amiens , Villeneuve-d'Ascq

Lush reviews

3.7

55% would recommend to a friend

(2,224 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

2.9

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Apr 5, 2018

Retail

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great coworkers and my favorite products!

Cons

It's retail. What you apply for is what you get.

1.0

Apr 4, 2018

Lush Spa Oxford St management is a joke and two-tier employee system behind the scenes

Spa therapist

Recommend

CEO approval

Business Outlook

Pros

Company ethics are good, decent pay and they generally really do make an effort to employ fun people and be social

Cons

Working conditions in the spa (where I used to be) is a joke, junior members of staff are punished, sometimes sacked, for genuine minor mistakes while management who have had 5+ formal complaints against them have it brushed under the carpet. Systems being used are archaic, and management are so deathly afraid of negativity and criticism that change is either impossible or so slow and viscous that it has little benefit to employees.

5.0

Apr 2, 2018

Passionate, driven, ethical people

Sales ambassador, operations specialist

Recommend

CEO approval

Business Outlook

Pros

Working with a cooperative, communicative team Helping people feel happier and more informed about their self-care routine Being trained in commission-like sales tactics without having the actual pressure of commission-based wages

Cons

(When I worked there in 2016) Very high expectations of sales personnel that did were not practical in light of the companies significant growth and increased traffic

Viewing 1897 - 1899 of 2,224 Reviews

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Lush

Lush reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Retail

Lush Spa Oxford St management is a joke and two-tier employee system behind the scenes

Passionate, driven, ethical people

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