Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Lush

      Engaged Employer

      Lush reviews

      3.6

      55% would recommend to a friend

      (2,222 total reviews)
      avatar

      Mark Constantine

      52% approve of CEO

      35% positive business outlook

      Ratings by demographic groups

      Lush has an employee rating of 3.6 out of 5 stars, based on 2,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Reviews by job title

      2K reviews
      2.0
      Aug 14, 2021

      Ghastly managers

      Sales assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lovely products Smells good Nice customers

      Cons

      Abusive, unaccountable management Constant pressure to bother and annoy customers which is utterly counterproductive.

      3.0
      Aug 9, 2021

      Isn’t what it used to be

      Retail manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you’re willing to put the work in, you will progress. Great teams in the stores, passionate colleagues. Ability to control a lot of your day to day, you run the store like it’s your own.

      Cons

      Middle management. A lot of bias and favouritism.

      2.0
      Jul 24, 2021

      Lush UK

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Generous discount. Ethical products. Most people hired by the company are great human beings and a pleasure to be around.

      Cons

      Difficult to progress in career due to most bigger structure stores having 2 trainee managers and store manager positions coming up very infrequently. Illness and absence is handled poorly. The automatic three absences equals disciplinary is very exclusionary to those with chronic illness or mental health issues. Sales techniques are too pushy. Customers find demos uncomfortable if they haven’t specifically asked for it. By encouraging staff to approach people who don’t want help you are opening that staff member up to verbal abuse. Incredibly pushy with disciplinary procedures for staff members ‘underperforming’

      Viewing 160 - 162 of 2,222 Reviews
      Related searches: Lush jobs | Lush salaries | Lush benefits | Lush interviews
      ReviewsLush reviews

      Glassdoor has 2,766 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.