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      Lush

      Engaged Employer

      Lush reviews

      3.6

      55% would recommend to a friend

      (2,222 total reviews)
      avatar

      Mark Constantine

      52% approve of CEO

      35% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.0

      Senior management

      3.0

      Career opportunities

      Lush has an employee rating of 3.6 out of 5 stars, based on 2,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Jun 20, 2021

      Staff Awful

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great beauty products and discounts

      Cons

      Horrible people and poor management. Would never work here again

      3.0
      Apr 20, 2021

      Pros and Cons

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product with great ethics, made my friends for life there, discount! I worked at lush a long time ago, for 4 years. While I was there, I met some incredible people, learnt a lot and really came out of my shell. It was great for my confidence and some of the folks I met there I think I will know forever.

      Cons

      There was no HR, felt taken advantage of, felt culty. While I was there I was one of two supervisors. My manager had a breakdown as a result of being poorly treated by company,(we had high targets and she would often put in 60+ hour weeks to get us there) and then the same happened to my fellow supervisor I was left to run the store during a refit, with no support, and on minimum wage. When I asked for a payrise I was told no. The company threatens staff (this may have changed) with the '1000s of others want this job' and this means they often take advantage of staff. I was also was an instore trainer and had to make my own training materials in my own time, unpaid. This seems ubsurd to me now.

      Viewing 163 - 165 of 2,222 Reviews
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      Glassdoor has 2,766 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.