Lush reviews

3.7

56% would recommend to a friend

(2,224 total reviews)
avatar

Mark Constantine

54% approve of CEO

35% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Aug 18, 2016
Recommend
CEO approval
Business Outlook

Pros

staff discount in depth training allowed coloured hair piercings are allowed you will always smell nice

Cons

Two faced staff favouritism pressurised to look and act a certain way lies about the brand and staff (having to pretend to be vegetarian etc) dry hands from demoing products

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Lush Response
9y
Thank you for your review, your comments are valuable to us. I'm sorry to see that your experience with Lush has not been 100% positive. We take on board your comments and would welcome further feedback. Please feel free to email retail.support@lush.co.uk
3.0
Aug 8, 2016

Sales Assistant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

50% Discount and friendly atmosphere

Cons

You need to know a lot about the products and managers can be pushy

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Lush Response
9y
Hello, Thanks for taking the time to review Lush on Glassdoor. Your feedback is really valuable to us as we are constantly working on improving the experience for staff at Lush. Thanks again for your review. The Lush Team x
5.0
Mar 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Fantastic training. The best managers I've worked for. Friendly team. Incredible products. Brilliant employee benefits. Good wage.

Cons

Some communication lost in translation when filtered through supervisory team. With most contracts being part time, it does give opportunity for bitchiness when some team members aren't around - as the team is made up by a large amount of part time staff, there's increased chance of characters clashing with one another, especially as those hired typically have strong personalities. Full time contracts not available until senior level.

Viewing 346 - 348 of 2,224 Reviews

Glassdoor has 2,768 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.