Lush reviews

3.7

55% would recommend to a friend

(2,224 total reviews)
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Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jan 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Not bad money, Some lovely staff

Cons

There is no regional support and the ‘team’ that is there to theoretically provide support have no clue how the stores are run. There is little to no support with aggressive customers. There’s zero progression and too much pressure put on individual managers. A lot of ethical problems and is painful to watch the same mistakes made again and again. If your face doesn’t fit and you don’t ‘look’ like a ‘Lushie’, you will not get far.

1.0
Dec 19, 2020

.

Recommend
CEO approval
Business Outlook

Pros

Easy to learn the products.

Cons

Poor leadership and planning for elements like schedules and feedback.

1.0
Nov 23, 2020

Worst work place to learn or contribute

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- It allows fresh graduates to try many different things and encourages them for career progression

Cons

- There is no career development plan once you reach a certain level of seniority - Lack of structure. Senior management works in a way intuitively. Barely any rationale. Thus the feedback being given is highly subjective, not constructive. - There is many training regarding to soft skill development but it reality it's hard to be adapted. This makes it a fake culture in overly highlighting acceptance, trust... - No hard skill training. Impossible to learn from a professional point of view.

Viewing 298 - 300 of 2,224 Reviews

Glassdoor has 2,768 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.