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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.6

62% would recommend to a friend

(10,118 total reviews)
avatar

Tim Sweeney

66% approve of CEO

59% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.6 out of 5 stars, based on 10,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Assurance industry (3.6 stars).

Reviews by job title

10K reviews
1.0
Aug 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are good, work hours are reasonable, the facilities are great. Great place to get started as an analyst as there is no standard tech stack, so you'll get access to all sorts of different tools.

Cons

The reorgs are relentless and breed fear, animosity, and distrust within Liberty; the culture isn't what it used to be. Terrible managers are not coached out, instead staying for 10+ years and perhaps shuffled around but never let go. If you're a white male and a yes-man, you can get promoted at a rapid rate with the rampant old boys' club mentality. With so many rapid promotions for some, the company has gotten very top heavy and expensive, which then drives shortsighted reorgs to attempt to reduce overhead. If you are interested in working at Liberty, just be prepared for endless uncertainty and constant reorgs/layoffs with little long-term strategy.

1.0
Jun 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Really can’t think of any just filling space

Cons

High turnover, stressful environment, poor management

avatar
Liberty Mutual Insurance Response
8y
Thanks for taking the time to share your experience. While we work hard to provide employees with the best work environment, we are always looking for opportunities to improve. Honest feedback like yours helps us to do that, so thank you for sharing. We'll be sure to pass it along appropriately.
3.0
May 15, 2018

Interesting work, never know if your job will be there in the morning

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company does interesting work with insurance and other innovations; feels good to help the customer in an ethical way while running a business

Cons

Constant org changes make it difficult to know if you will have any significant future with the company

avatar
Liberty Mutual Insurance Response
8y
Hi there, we always appreciate hearing from our long-standing employees. I am sorry you’re feeling uncertain about the future. We know how important a sense of job security is to feeling engaged and motivated at work. We do believe that change must be the new normal if we are going to keep up with customers’ shifting needs. Though, we may not be completely free from change, we can be better prepared to adapt to and find opportunities when change occurs. We promise to stay focused on creating an engaging and inclusive workplace environment, where employees feel valued and empowered. - Melanie
Viewing 100 - 102 of 10,118 Reviews

Glassdoor has 11,404 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.