HubSpot reviews

3.4

55% would recommend to a friend

(4,145 total reviews)
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Yamini Rangan

65% approve of CEO

49% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Dec 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Hubspot is a worldclass leader in CRM/Marketing/Sales software, and has really created a phenomenal platform as well as marketing strategy for the platform. #1 platform in the industry, so you've got a great platform to sell. Overall, great company culture despite the way my journey ended.

Cons

I started in January, 2023 and was terminated the week after Thanksgiving, 2023. We all know tech sales have been a real challenge in 2023, but my experience at Hubspot may have prompted an exit from SaaS altogether. If we look at it from a numbers game, I was terminated at 86% attainment. I was struggling...had been for months. When I joined, I was told inbound should cover (approximately) 40-50% of quota, and the rest would be outbound. The reality? 10-20% each month. It was an uphill climb from day one. I know many reps who are also struggling and are looking for their next role elsewhere. I was anticipating starting PIP in December, I had joined a sales/tech coaching group, meeting w/ my manager 2x/week, meeting w/ high-performers and coming at it from every single angle I knew how all while it was taking an enormous toll on my mental health. Instead of PIP, HR joined my 1:1 with my manager and I was promptly let go. I admittedly wasn't super successful, but this was a really disappointing way to leave a company after I had invested so much time and energy and I never got a PIP to try to turn things around.

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HubSpot Response
2y
Sorry to hear things didn't end the way you had hoped at HubSpot and that the exit process was frustrating to you--we will continue to flag feedback to the sales org on how we balance performance and coaching timelines. -Katie
2.0
Feb 6, 2024
Recommend
CEO approval
Business Outlook

Pros

HubSpot has a great overall compensation package, amenities, and resources for employees. The framework for greatness exists, and with the right leadership, I believe the envisioned excellence will be attained.

Cons

While HubSpot flaunts a truly impressive compensation package, top-notch amenities, and ample resources, there's an underlying sense that the organization is yet to realize its full potential. Regrettably, HubSpot appears to be a mere shell of the once-rumored #2 Best Place to Work. The initially touted culture serves as a tantalizing facade to lure in top talent, but as the veneer fades, a toxic underbelly of "high-performance" becomes increasingly apparent. What may seem like ones unbridled cynicism post-recruitment and during the theatrics of employee orientation soon reveals itself as a stark reality over time. In my brief two-year tenure, I witnessed an alarming level of turnover, layoffs, and burnout, surpassing the cumulative experiences of my multi-decade career. Remarkable individual contributors and stellar managers struggled against the tide, their efforts to foster an authentic company culture often thwarted. Exceptional leaders and contributors were, at times, driven away by the tenured and toxic gatekeepers, resulting in a very disheartening overall experience.

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HubSpot Response
2y
Sorry to hear your experience fell short of your expectations, and that you feel we have a gap between what we have promised and what we have delivered. -Katie
1.0
Jul 14, 2021
Recommend
CEO approval
Business Outlook

Pros

The ramp up period at HubSpot is nice because you will get paid your first 6 months a good amount even if you don't close a ton - this is helpful financially

Cons

My old manager at HubSpot still pops up in my nightmares, although less than before. I quit HubSpot without another offer as my mental health was at an all time low, and no I was not new to Saas sales, AE life, or upset about the lack of work/life balance. My best advice is to read the HubSpot tell all - Disrupted - before joining this company in sales. I have never been more gaslit in my entire career, months after quitting I realized "complaints" people were making about me to my manager were in fact very likely fake and used as a mechanism for fear. I was told for months I would get fired, put on performance plan, etc and when I asked for the plan in writing, I was told my metrics were actually not poor enough to be put on plan. It was all fear mongering and gaslighting. Hubspot will come across as "woke", but it couldn't be further from the truth. I was told as a woman I was too aggressive (it's sales), and people were uncomfortable with my energy and my participation in group sales training as I was without tenure and not at 100% attainment. The day I decided to quit HubSpot, my manager said something to me I can't put in writing, but it was so grossly inappropriate as it related to male private areas. HubSpot is sexist, if not also racist (there are a few token people of color on the sales floor). HubSpot will also pretend to care about mental health and unplugging - the only time I was told to take time off was to "consider medical leave if I wasn't going to hit quota." If you're reading this and thinking about quitting HubSpot, do it. Most of the people I started with quit within a year (once a fat chunk of their stock vested), and we've all come out the other side and commiserate often on how brainwashed we were to think HubSpot was the golden goose of tech, when nothing could be further from the truth.

Viewing 25 - 27 of 4,145 Reviews

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