HubSpot reviews

3.4

54% would recommend to a friend

(4,169 total reviews)
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Yamini Rangan

63% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,169 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Jan 15, 2024
Recommend
CEO approval
Business Outlook

Pros

GREAT product you can believe in

Cons

Huge changes these past couple of years. General vibe at the moment is that it feels like like the "glory days" of selling at HubSpot at past us. They used to brag and celebrate how much they worked into rep attainment, number of reps at P Club, and work/life balance. All of that has dropped away almost entirely and they only seem to be taking steps further to go towards the culture of any other large corp business out there. Still a great place to work, but far off the "best place to work" status of the past imo.

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HubSpot Response
2y
Thanks for being part of our small business sales crew and for the feedback here so we can continue to evolve our approach and keep our offering compelling as we scale. -Katie
1.0
Dec 3, 2023

Buyer beware

Recommend
CEO approval
Business Outlook

Pros

I do not have any.

Cons

Feels like the company grew way too fast and everyone is scrambling to try and figure things out. I felt like just number there because there are so many people. Lots of inexperienced managers and directors. Lots of software parts are abstracted away from the engineer, so not a good place to learn how things actually work. Company is great at feel good marketing internally, but reality is very different.

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HubSpot Response
2y
Sorry to hear of your negative experience with us, I'm sincerely sorry it didn't work out. -Katie
2.0
Nov 30, 2018
Recommend
CEO approval
Business Outlook

Pros

HubSpot does a really good job making employees feel very valued at work. They are flexible with the employees’ work life balance. So people are very happy, creates a very welcoming and friendly environment.

Cons

Do HubSpot employees really have good quality of living though? It is very difficult to live in Boston with this very low salary. I make less than 40 k at HubSpot. There is no transportation benefit, no meals provided, and no bonus unlike other companies. With HubSpot salary, your quality of living is very pathetic. Unless you want to pay very high rent around Boston, you would have to live very far away. For commuters, cooking at home is not an option, especially if your dept requires you to work late shifts. Nobody has time to cook. You either snack your meals with free snacks in the office or spend a lot of money buying food. There are a lot of employees in the office who snack their meals with chips and cereals from the office. They are brining in smoothie baristas next year, but I bet there are going to be a lot of people drinking smoothie to substitute their breakfast, lunch, and dinner. I did not sign up for any health benefits because I cannot deduct any more pay from my salary for that. I just suck it up and suffer through if I ever get sick. On weekends, you shouldn’t go out with your friends because you would not have any money to save up for your future. They have “unlimited” paid time off, but they should not call it unlimited because who would be dumb enough to take unlimited paid vacation and get fired? Some employees don’t feel comfortable taking vacation because they always say “Use Good Judgement.” 401k? Their match is a joke. You are not going have a bright future here. It is true that they have fun events and food here and there, but they are not even having employee holiday party this year! HubSpot is making a lot of money right now, all time high stocks. Very strange how employees not benefiting much from this. No holiday bonus, awesome. You will not make any fortune out of stock purchase plans. We are not going to be like 1990s Microsoft which every single employees including their janitors made money off of company stock. HubSpot, it’s just an extra income you’d be making if the company does well.

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HubSpot Response
7y
Obviously, this review is disappointing for a number of reasons and doesn't represent who we want to be as an organization. A few notes: everyone, including our support representatives gets an equity grant, and that's intentional--we want everyone from the front lines up to feel ownership in the company and benefit from our growth, so the compensation for support folks includes stock because we want employees to accumulate financial gain alongside the company. Second, we are always looking at benchmarks for similar roles to ensure we get things right on this stuff, and looking at the mix of our employees who are represented by location--we recognize Cambridge is an expensive place to live and work, so we are thinking about how we balance hiring here versus other locations and how we ensure our compensation strategy is fair and clear for everyone. I appreciate the feedback although it's hard to hear. -Katie
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Glassdoor has 4,757 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.