HubSpot reviews

3.4

55% would recommend to a friend

(4,150 total reviews)
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Yamini Rangan

65% approve of CEO

49% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,150 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Apr 2, 2025
Recommend
CEO approval
Business Outlook

Pros

* The culture used to be incredible—employee-first, supportive, collaborative * Leadership used to genuinely listen and care * Perks like unlimited PTO, mobility programs, and growth opportunities made HubSpot stand out
 Note: most of these no longer exist or have been significantly reduced in the past 1–2 years

Cons

* Burnout culture is now the norm * Promotions and awards often revoked or blocked for subjective reasons despite performance * Micromanagement and favoritism from leadership * Internal mobility and growth are severely restricted unless you're a favorite * Many high performers are quietly pushed out or feel forced to leave * Company values feel like lip service—disconnected from day-to-day experience * Major benefits have been stripped or downsized (mobility, PTO, flexibility) * Ongoing outsourcing and automation shrinking roles without transparency * Decline in leadership quality after numerous VP/director-level changes * Atmosphere of fear, surveillance, and zero-sum evaluations

2.0
Aug 16, 2023
Recommend
CEO approval
Business Outlook

Pros

World-class product - the product really is the best on the market. Flexibility in building custom packages for customers with products and pricing. Customers know and love the product and often bring it from company to company with them. In general, I have a ton of hope for HubSpot and there are some really amazing people there however there is a lot to improve on. I'm writing this review bc I wish I had seen one like it before I joined. If you are coming from a Salesforce, are super organized, and land on the right team with a good territory you will be great!!

Cons

You are very unlikely to make it out of your first year of Ramp Of my hiring class almost 50% were put on a pip and/or fired The managers have an actual incentive to continue to bring on new reps while pipping/firing under 1 year reps to keep their team number low, while they send good leads to tenured reps They provide very little training - managers do not have a ton of product knowledge and there is no formal training program Lots of noise and unfocused strategy - Strategy seems last minute and ad hoc. CRM DATA IS A MESS ---- This was a major shock for me because it adds an insane amount of admin work on your plate, think old contacts, duplicate records, and records that don't connect to our actual customer database. They ask you to hit prospecting metrics with extremely few tools and a messy crm which makes it super frustrating. Territories are unfair - Reps who have been there for 2+ years know every trick in the book and have bloated books of businesses by skirting around rules. Managers pass leads to tenured reps Leadership protects managers who churn through new reps, they say it's a mishirebut its really just bad or poorly trained managers Straddling the fence between a true enterprise org and a smb/mid-market org - they expect you to be running small transactional deals while executing complex deals with 10+ team member deal teams. This is nearly impossible with the amount of time in the day, messy crm data, metric expectations (ie calls, emails, activities and tasks), and internal meetings (there are a ton) VP of sales says we are on quarterly quota when you are actually on monthly quota. The sales cycle length is quarterly. You can hit your yearly, and quarterly numbers and be fired on missing a month. Very little team culture - There are some amazing tenured reps that are willing to help but there are few and far in-between. Most reps are just trying to get by and have their heads down and are unwilling to help.

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HubSpot Response
2y
Thanks for the feedback--our team in core HR and in sales recruiting is looking at both the feedback we are seeing here and in the NPS specific to a few of these topics so we can ensure Christian and team have the full context here. Appreciate you flagging our way. -Katie
1.0
Oct 24, 2022
Recommend
CEO approval
Business Outlook

Pros

The people who work there , my colleagues are the only good thing left after every other perk has been stripped from us this year

Cons

Unlimited pto is a lie, flexibility is a lie, even the sabbatical after 5 years is only valid depending on your metrics attainment. We just got an email that implies they are going to start changing our in and out times on a daily basis. A dairy queen can offer you a set schedule but they can't. Hubspot will lie to your face and when they do not outright lie they will twist the definitions of the words you agreed to and say "look if we change the meaning of this word then it says here that technically you agreed to this" Avoid avoid avoid They also like to reject people the first time they apply for promotion just to "see if you really want it"

Viewing 73 - 75 of 4,150 Reviews

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