HubSpot reviews

3.4

55% would recommend to a friend

(4,151 total reviews)
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Yamini Rangan

65% approve of CEO

49% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,151 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

4K reviews
1.0
May 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home setup was good, good "unlimited" vacation time if you are able to use it

Cons

Headline sums it up. I earned 4s on all of my performance reviews and was baited with promotion talk for over a year, to keep working harder without increased compensation. My manager didn't even have the decency to tell me I wasn't being promoted during my performance reviews. She waited for a strategic time, in front of her manager, to tell me no growth opportunities were available to me, right after I pushed back on a project for the only time in my HubSpot career due to unsustainable stress levels. I am still recovering from the hostile treatment I received from her manager after pushing back. The worst part about HubSpot for me was the culture. I disagree with the common sentiment that once, HubSpot had a great culture. It is my feeling that HubSpot was always a culty startup selling an average product. They succeeded with internal marketing. A lot of people want to work there, or did. HubSpot probably always had a toxic culture, but the illusion of a great culture (perks, swag, smiling grads eager to work, and lots of free alcohol) has now faded. I think that is why more employees are speaking out on Glassdoor. One of the worst feelings during my daily work was never knowing if my teammates or manager were trustworthy or even actually liked me, despite the false enthusiasm and positivity that is endemic to HubSpot. I witnessed regular gossip and hostilities between employees and teams who just wouldn't give marketing what they wanted, mostly because it was a poorly calculated idea or simply unfeasible given other priorities. The level of narcissism in several marketing managers was shocking, the infighting felt terrible, and middle and senior managers did not hesitate to throw associate level employees under the bus to “manage” these conflicts so they wouldn't have to. If you work at HubSpot, you may be gaslit without any process to seek justice and feel like you are walking on eggshells every day. And if you leave, you may be treated like an outcast. People will not want to “touch you” because even being seen talking with an ex-HubSpot employee could somehow tarnish their allegiance to HubSpot. I was raised in an actual cult. In many ways, working at HubSpot felt like deja vu.

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HubSpot Response
2y
Thank you for sharing your past experiences, and I’m sorry to hear we didn’t measure up to your expectations of us. We hold a high bar for the company we’re building, and take comments like this very seriously. As we continue to evolve our culture as we grow, feedback like yours will help inform our focus. Thank you again for taking the time to leave a review. - Eimear
1.0
Mar 3, 2023

The transparency is a lie and the values are fake

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Looks good on your resume.

Cons

The other reviewer and former employee with the title "this is a corporation, not your friend or family" was 100% spot on. The company and its executives were shouting from the rooftops about crushing their sales goals and saying that layoffs were highly unlikely (only a measure that would be taken in a worst case scenario). Well, less than two months later they announced layoffs out of nowhere! There was not a single indicator that this would happen. In fact, emails were being circulated days before about how they were "crushing it"... HubSpot does not deserve the accolades about how great a place it is to work at or how amazing their values are. Yes, your small corner of the company on your team of a dozen people may have some upsides, but outside of that it's no different than any other massive corporation. Current employees, post layoff, are having more asked of them and being treated like machines. Unlimited PTO is a trap and their sick policy is a joke. Oh, and HubSpot uses it's "great culture" as a means to justify paying lower than industry average across the board and giving mid tier benefits. Don't be fooled by the smoke and mirrors.

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HubSpot Response
3y
Sorry to hear your real frustration with HubSpot here, lots to take in here so will take note of the cons and appreciate you sharing them with us. -Katie
1.0
May 21, 2013
Recommend
CEO approval
Business Outlook

Pros

-Company is going public soon, and not afraid to let people know -Equity in pre-public company -Free food/beer -Smart people -Innovative product -Can be lucrative if you hit quota -Looks good on a resume -Learn a lot about inbound marketing

Cons

-Zero work/life balance -If you don't drink the kool-aid and live/sleep/breathe HubSpot, you'll be out very soon -Very high turnover -Morale in sales is very low -Very long hours (8-7 and bring 1-2 hours of work home every night) -Unlimited vacation = no vacation for sales people -Quotas are not regularly attainable -People who do drink the kool-aid think HubSpot is the end-all be-all of marketing -Not a place for someone with kids and/or family life

Viewing 70 - 72 of 4,151 Reviews

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