HubSpot reviews

3.4

55% would recommend to a friend

(4,151 total reviews)
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Yamini Rangan

65% approve of CEO

49% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,151 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Jun 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Ability to work fully remote Compensation is pretty good Sabbatical after five years

Cons

In the past year or so the culture at HubSpot has taken a complete nosedive. There has been a total exodus of highly tenured, knowledgeable people across so many departments who had been with the company for many years and held so much knowledge. It seems most everyone you now meet has been here under 2 years, which should tell you something. Leadership keeps joining from major Fortune 500 companies and along with it they have brought the toxic cultures. They continue “benchmarking to the market” which basically means doing away with the benefits and culture that made HubSpot special and different from the typical corporation that treated you as just a number. Work-life balance was terrible to begin with and was made worse after the layoffs. Constant communications via emails and Slack at all hours of the day and everything is somehow an emergency that needed to be completed yesterday. People are already on the edge of burnout, yet somehow we’re now pushing this new “high performance culture” that HR and leadership have barely been able to articule and explain what exactly it means.

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HubSpot Response
2y
Thanks for the feedback and really sorry to hear that you feel a major shift in the culture within your team and the business, that's a huge bummer. We have to find the balance of welcoming new folks to the business to help make us better and maintaining what's gotten us to this point, so thanks for the feedback to help us stay grounded in it. -Katie
3.0
May 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Wonderful people to work with. Excellent developer tooling. Compensation has improved significantly.

Cons

There's been quite a few high impact people fired in recent months because they were doing "fine" for one quarter instead of exceeding expectations. They get a PIP, no clear guidance for improving, ignored by managers and then fired after a month. These are people who have been around for years, previously did well enough to get promoted, and are now suddenly not good enough. They built HubSpot and their reward is being cut off when they stop burning their candle on both ends. Performance measurement has gone from being story based to metrics based and it's hurting morale.

3.0
Jul 3, 2024
Recommend
CEO approval
Business Outlook

Pros

New VP Sales Roisin seems great and eager to fix some of the cracks in culture and management

Cons

Half of small business are on PIPs or being threatening by their manager with one. They paused them until august because everyone is struggling but management still using them as a weapon to threaten your role in the business. Some managers are bully's and you can't go to HR because you will have a target on your back but there is no other way of voicing your concern or giving upward feedback so you have to sit back and take it. Targets are u achievable in this market. A handful of people hit them. Some people have different sets of admissions in the crm from when they were in bdr or isc which allows them to source quicker and in bulk which is so unfair. Some people scam the system by bulk sourcing and its never mentioned, however I have seen management admiring their drive. It is impossible to not be burnt out of let this role affect your mental health with one VQR slot a year. No one wants a week of rest we want to choose our own time off that fits our life. You are also asked to do insane activities and create deals of poor quality just to get numbers up.

Viewing 58 - 60 of 4,151 Reviews

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