HubSpot reviews

3.4

55% would recommend to a friend

(4,150 total reviews)
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Yamini Rangan

65% approve of CEO

49% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,150 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Jun 21, 2012

If you enjoy your life outside of work, do not work here.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Very intelligent people -Potential to learn a lot about inbound marketing, technology and business -Cool office space -Free food and beer

Cons

-Absolutely no work-life balance. If you are looking to devote your life to something - this may be your nirvana. If you have friends, family, other hobbies and/or a relationship you care about outside of HubSpot, good luck maintaining that while working here. If you're not physically in the office, you're expected to be working at all times. Everyone acts like everything is life or death. It's inbound marketing software, not an emergency room. -No structure. If you like to do your own thing and are very entrepreneurial, you may enjoy this. Policies and company direction can change day to day and you may be working in marketing one day, in product the next. -No HR department. Good luck if you have issues with your manager. -Unlimited Vacation Policy = No vacation time. In Sales you have to be there over a year, making your number every month to even get a week off. -No reimbursement/discount for parking or T passes. -Insane turnover. The past year of acquistions, one in particular, has brought more change than HubSpot can handle. Many long time employees (particularly on the developer side) have left in frustration as the new world order came in and rolled over everything. Anyone who was critical of this was eliminated or left because they were so miserable.

1.0
Apr 20, 2023
Recommend
CEO approval
Business Outlook

Pros

WFH is a nice perk and my teammates are all amazing

Cons

Burn-out culture! If you care about having a personal life and your mental health, please avoid at all cost. The micromanagement is like anything I’ve seen before and is mentally exhausting. Strong emphasis on KPIs regardless of if you’re hitting your quota or not. My entire team is absolutely terrified to miss quota and the pressure is insane. Don’t even think about taking time off if you’re in sales. They have a yearly “recharge” week in July (really they just give you an extra couple of days in July to make it 1 week) and that is the only time off you’re expected to take. The HEART culture is a myth and I have experienced 0 Empathy so far at HubSpot. Good luck to anyone thinking of joining!

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HubSpot Response
3y
Hmm--this review is very much at odds with what we stand for as a company on a number of levels. Hoping you are talking with your HRBP (or will consider doing so) because this is the opposite of what we aim to achieve. -Katie
2.0
Feb 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Great 'no-asshole policy' in hiring at individual contributor level, so you'll have great colleagues.

Cons

Probably the worst company I've ever worked for, and the only reason I stayed there for almost five years is because of my team. Everything you read in 'Disrupted' is true: there is a huge 'in crowd' and the only way to get ahead or get anything done is to be a part of it. C-level knows this, and not only do they not do anything about it, they cultivate it. After the lay-offs of early 2023, which were handled in the worst way ever, it became a really bleak place to work. The pretence of HEART is going nowhere as those in power clearly have no heart. Brian Halligan's favorite phrase is "I want to build a company my grandchildren can be proud of". Well, pretty much everyone agrees that with HubSpot he's built nothing to be proud of.

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HubSpot Response
2y
Not sure there is much to respond to this outside of saying I'm sorry the experience disappointed you and that you felt we didn't hire enough external leaders. Always appreciate the feedback, thanks for sharing it our way. -Katie
Viewing 52 - 54 of 4,150 Reviews

Glassdoor has 4,738 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.