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      HubSpot

      Engaged Employer

      HubSpot reviews

      3.4

      55% would recommend to a friend

      (4,165 total reviews)
      avatar

      Yamini Rangan

      64% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,165 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Reviews by job title

      4K reviews
      4.0
      Sep 20, 2025

      Still good but used to be much better

      Associate contracts manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Despite of what a lot of people are saying, the culture still amazing, at least in Ireland. we can see how much work/life balance is valued here and how the culture team always tries to bring something fun and exciting to the place. also, the people working here still the best thing about HubSpot

      Cons

      It has been tough with too many customer issues. new updates being released too soon before they are ready, leading to burn out specially for teams that are customer facing.

      avatar
      HubSpot Response
      9mo
      Thanks for sharing your perspective. It’s great to hear that you still feel the culture, work/life balance, and the people you work with are strong — that’s something we’re proud of, and it’s great to see it reflected in your experience in Ireland. We also acknowledge your concerns around the pace of product releases. We know that when updates move too quickly, it can put added pressure on our customer-facing teams, and that’s something we continue to work on. Thank you for all that you do to support our customers and culture — your feedback helps us get better.
      1.0
      Sep 18, 2025

      Was great once, but rapidly declined

      Senior customer support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Decent salary for support -Decent Benefits

      Cons

      -Customers are becoming increasingly aggressive and leadership does little to back you up or support you -Benefits have been scaling back. Do not let them lie to you about "not removing benefits." They have changed from Unlimited PTO to Flexible PTO, they stopped giving Stock RSUs to customer-facing teams (like support), they got rid of the free books program, and they got rid of the sabbatical bonus. Internal mobility in HubSpot is a joke. It happens, but there is high performers that are stuck. I know people who are still in the support team and leadership should be hanging their heads in shame that some of these people are still in support roles instead of actually experiencing growth in their careers.

      3.0
      Sep 18, 2025

      wouldn't recommend the sales role

      Smb account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      great culture, good people, unlimited PTO, uncapped commission, long ramp period

      Cons

      the quotas are very unattainable after you ramp. only like 25 out of 140ish ramped reps hit quota each month. half of my team is on a PIP with no plan to actually help you improve. also impossible to get promoted up market. constantly fearing getting put on a PIP

      Viewing 358 - 360 of 4,165 Reviews
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      Glassdoor has 4,753 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.