H&M reviews

3.5

61% would recommend to a friend

(17,376 total reviews)
avatar

Daniel Erver

63% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

17K reviews
3.0
Jun 9, 2010
Recommend
CEO approval
Business Outlook

Pros

-$10-$11.50/hour for hourly sales work -Fast-paced, lots to do -Good store discount -Opportunity to work with a variety of people

Cons

-Store gets really dirty. Not fun to clean up -Worked overtime a LOT. then they'd cut my hours so I wouldn't get paid overtime. I worked a 24 hour shift one time. Then they made me come back in the next afternoon, but cut me for the rest of the week. not a good way to give me a work/life balance!

2.0
May 26, 2010
Recommend
CEO approval
Business Outlook

Pros

Great Vacation days benefits and rarely any black out period which is good for a retail company in America. Easier to transfer to different stores than at most retailers.

Cons

Lack of promotion for managers. Once you reach the manager level the district teams have no interest in developing you. It's all about the store and how you can do more with less while making the same amount. there is never-ending internal promotion process that is more harm than good and leaves people in limbo. They deny people higher positions out of the stores and then don't allow for experience or training to get you to that level so they just hire someone from the outside who doesn't know what they're doing.

1.0
May 7, 2010
Recommend
CEO approval
Business Outlook

Pros

Vacation and Sick Time but most of all what made me want to be there were the Customer's.

Cons

They don't give you enough time in the day to do everything they expect you to do...The District team changes all the time when you do have a good District Manager they take them away and Promote someone who shouldn't be a District manager.District Manager's talk down to you and don't treat you with respect.The District team also doesn't help you when you ask for help and set's you up to fail..They cut you hours and take away your management team so you can't succeed if you are friends with someone on the district team you will get promoted regardless if you are a good worker or not.The District Team never Tell's you that the store look's good only Tell's you that this isn't done or that's not done .They should go to the store's and roll their sleeves up and help out when needed they never come to the Phillipsburg store because it is to far away for them.Long hour's to much work that you can never get done and changes all time ....

Viewing 17344 - 17346 of 17,376 Reviews

Glassdoor has 21,517 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.