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      H&M

      Engaged Employer

      H&M reviews

      3.5

      61% would recommend to a friend

      (17,375 total reviews)
      avatar

      Daniel Erver

      62% approve of CEO

      46% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.5

      Culture & values

      3.3

      Work/Life balance

      3.1

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Senior management

      H&M has an employee rating of 3.5 out of 5 stars, based on 17,375 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      17K reviews
      3.0
      Jul 2, 2026

      Supportive management but inconsistent scheduling challenges

      Cos - sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The manager is friendly, approachable, and understanding. They regularly check in on employees to make sure they're doing okay and are supportive when issues arise, creating a more comfortable working environment.

      Cons

      While the team can be supportive at times, one challenge is the inconsistency in scheduling. Despite submitting my availability, I was typically assigned only one shift per week. As a new employee, it often felt like I was treated as a backup and only scheduled when there were staffing shortages. The onboarding process could also be improved. As someone new to the role, I sometimes felt judged for not already knowing the team's processes and expectations, rather than being given sufficient guidance and training. A more welcoming and supportive environment for new hires would make a significant difference.

      Viewing 1 - 3 of 17,375 Reviews
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      ReviewsH&M reviews

      Glassdoor has 21,515 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.