Glassdoor reviews

5.0

100% would recommend to a friend

(746 total reviews)
avatar

Owen Humphries

Not enough data to show CEO approval

100% positive business outlook

Glassdoor has an employee rating of 5.0 out of 5 stars, based on 746 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Glassdoor employee rating is 36% above average for employers within the Informatique industry (3.7 stars).

Reviews by job title

746 reviews
2.0
Feb 16, 2016
Recommend
CEO approval
Business Outlook

Pros

There are so many pros to list that I'm afraid this could become an Oscar speech. I want to say that there are a lot of really great motivated people that push to bring out the best part of you everyday. Sales leadership is dedicated and down to earth. Managers especially care about their reps and will seldom pass any blame or take credit away from their reps. Full snack bar. Catered lunches. Beautiful office. Fast growing company. Team outings. Unlimited vacation.

Cons

It really pains me to have to write in this section but something has come up that needs to be addressed. Before a few days ago this section would have been very slim. To be quite frank there aren't a lot of cons. Except one... Glassdoor is a fast growing company and it has growing pains. Often times these pains can be swept aside and easily masked behind a wave of positive attributes. Things are changing. Glassdoor has always been known for underpaying its reps. The carrot that has kept everyone working is vested interest in the company. The company is reaching a point where they are asking too much of their reps without showing good faith in return. Upper management and most likely the board want to squeeze every last possible dollar out of its sales team while paying them significantly less than market value. If you look at a lot of reps they aren't even mad at the recent slash in comp plans. They are defeated! Many live and breathe Glassdoor and are huge contributors to reaching lofty sales org goals. Only to see that hard work used against them in the following years comp and quota plans. Slashing an already underpaid sales team with no warning is not what Glassdoor represents. We are different than other companies in so many ways. Why do we forget transparency when it comes to the most important reason we all work in the first place? The majority of these reps will not make it big when the company decides to go public. We will still be working extremely hard to make this company successful and reach all of its goals. Large changes like this come from the top. Can Glassdoor really afford to loose it's top talent right now?

avatar
Glassdoor Response
10y
This quarter has been an unusual one as we straddle a quarter in between 2016 and a new FY17. We are constantly benchmarking against salary information. Our goal is to build comp plans that are fair and attainable while also modeling for high achievement. Glassdoor is committed to doing right by our people - especially our sales organization, which does such incredible work.
2.0
Apr 12, 2017
Recommend
CEO approval
Business Outlook

Pros

The site benefits job seekers and is good for the world. The company is young, energetic and has a good sense of camaraderie.

Cons

The stock option plan has several significant flaws that make the stock riskier than other startups. Most employees aren't aware of these flaws. The CEO has been aware of these issues for years and has not done anything about it. In fact he has done one thing to make it even riskier. He has failed the employees in this area. Glassdoor rejected the first version of this review because I was specific about the ways it is riskier and leads to more tax for employees and exiting employees. So, to get this version approved, I am going to have to be more vague and leave it in the hands of the current employees to investigate and resolve with the CEO. Without specifically saying what Glassdoor plan has or doesn't have...Theoretically, here is what a good stock option plan puts in place for its employees: 1) a way to avoid paying tax when option holders exercise stock. The way to do this is typically by putting an 83b program in place so employees can early exercise their stock when it's fair market value is the same as their grant price. If an 83b doesn't exist, employees can only exercise when they vest and it is likely that the 409a value has increased and the employee would have to immediately pay tax on the "paper gain". This puts the employee in the situation where they have to pay taxes and they actually can't sell the stock to help pay the taxes. 2) a way to get the clock started on the holding period required to pay the capital gains tax rate instead of the ordinary income rate when a liquidity event happens. This can amount to a large savings (i.e. 30%-50%) which is real money. This is also typically done via an 83b program. And...this is INCREDIBLY IMPORTANT TO EMPLOYEES WHO HAVE BEEN THERE FOR MULTIPLE YEARS, An 83b program is one of the ways to enable employees to get the clock started on the 5 year holding period required for QSBS exemption which can mean that NO CAPITAL GAINS taxes are paid. This can be a HUGE savings for employees when there is an IPO or acquisition. 3) the ability to sell vested shares when the employee has a financial need. With many startup staying private for 10 years before a liquidity event...it is likely that employees will have financial needs during that period - everything from wanting to put a down payment on a house to paying for kids' schools, a wedding, or elder care. When a company is still private, the way they can enable employees to meet their financial needs is to not place "transfer restrictions" on the stock. This allows employees to use sites like equityzen and Sharespost to sell their stock to a third party buyer. If you look on EquityZen's website...you'll see that many bay area tech company employees' are able to sell their shares on the secondary market.

avatar
Glassdoor Response
9y
Thank you for your review. We have looked at early exercise and 83b's, but they are risky attempts to avoid taxes. Most people do not fully understand the risk/reward tradeoff entirely, and the downsides can be serious. We as a management team made the decision not to offer them. We did offer the Qualified Small Business Stock tax exemption when we were a Qualifying Small Business, but have not been able to offer it since 2013 due to the company size growing. I believe it is important for every employee to have a stake in the company as part of our overall rewards program and I believe we’ve established a competitive employee stock option program, nearly identical to those offered at every other valley company. We want employees to share in Glassdoor’s long-term growth and success through equity in our company. Stock option plans can be complex and we encourage all employees to understand the value of their equity, including potential tax implications. We provide access to all relevant documentation online through our stock administrator along with periodic training, including the recommendation to consult a financial advisor. We are always happy to answer any questions about our equity program via HR@Glassdoor.com
1.0
Jan 18, 2017

The Red Wedding

Recommend
CEO approval
Business Outlook

Pros

Some of the brightest and most lovable people I've ever come across. The typical technology company perks. Great mission that used to be easy to get behind, however, as of late, it feels phony being that what is preached is clearly not being practiced.

Cons

Sales is a legitimate nightmare. Glassdoor's own "Know Your Worth" tool confirmed that we were grossly underpaid (awkward). People have been promoted into leadership that do not possess the soft skills necessary to empathize with or motivate those that report to them. Things are such a mess on the Customer Success / Account Management side that New Business Account Executives are hesitant to sell the dream being that claw backs have become quite frequent. In addition, the politics are endless. Reps who are doing better than their peers are put on plans due to how their Director or Manager feel about them personally rather than how they are performing.

avatar
Glassdoor Response
9y
I appreciate your perspective. I want you to know that sales is deeply, deeply respected at Glassdoor and we try to support our sales teams in every way that we possibly can. That said, we certainly have our growing pains and are investing in our management eduction and training. I'm sorry Glassdoor sales didn't work out for you, and I truly wish you the best in whatever your next chapter is.
Viewing 19 - 21 of 746 Reviews

Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.