Genetec reviews

4.0

79% would recommend to a friend

(402 total reviews)

Pierre Racz

96% approve of CEO

75% positive business outlook

Genetec has an employee rating of 4.0 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genetec employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

402 reviews
5.0
Nov 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Lunch for 2$ Lunch to go for 3$ Free gym Good equiment for employee productivity (Surface hub and good computers) Super flex hour Can work one day per week from home Recurrent 5 to 7 Good team spirit and opened to new ideas Insanely good coffee for free (and tea) Access to a kinesiologist and nutritionist for free 4 days a week Open space areas with lots of daylight Insane Christmas party

Cons

New building is far from the headquarters and cafeteria (8 minutes walk)

1.0
Mar 24, 2017

Customer Service

Recommend
CEO approval
Business Outlook

Pros

Great price on lunch, cup cakes once a month

Cons

Major lack of management experience, maturity, process. Always short staffed, extremely busy and chaotic. You get the general idea that it is completely out of control. Unable to keep staff. High turnaround. From the inside looking at the rest of the company, you would never imagine that Customer Service is within the same company. In CS flex time is a complete joke (non-existant), you have to work Canadian holidays and Xmas holidays as well. Also need to work month end and cannot leave until you are advised to do so. Always behind, always stressed out. I do not believe anyone takes a lunch, you can, but god forbid you waste anytime if you want to leave on time Oh and if you want to take a 10 min break PLEASE be sure to add that on to your hours of the day, RIDICULOUS. To anyone looking to join Genetec CS, take the time to really think about it. It is not at all what they tell you during the phone interview. Absolute worst job I have ever had.

1.0
Jan 9, 2019

worst ever

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

cafeteria, flex hours work from home

Cons

Lack of security of the job, always under stress that will lose the job, poor integration if you are not French Canadian, enclave spirit of small groups and difficult to penetrate. The managers dismiss people under mood, in same way that they hire them. Totally lack of professionalism. Gossips about other groups in company and former employees. Not worth to take the risk despise the facade advantages. Those advantages could be found in other places. Worst treatment that I had in my more of 10 years of career. Only if you want a bad experience.

Viewing 7 - 9 of 402 Reviews

Glassdoor has 675 Genetec reviews submitted anonymously by Genetec employees. Read employee reviews and ratings on Glassdoor to decide if Genetec is right for you.