Foundever reviews

3.9

77% would recommend to a friend

(19,183 total reviews)
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Laurent Uberti

83% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

Reviews by job title

19K reviews
1.0
Jun 19, 2008
Recommend
CEO approval
Business Outlook

Pros

none, but I need the job. The common people, the agents, are nice and friendly. Mostly the customers are nice. It's inbound work and no sales. The desk I'm on now has incentives for number of appointments booked, while other departments have incentives for system useage. etc. During sporting events, olympics, wimbledon and football we're allowed to watch them on the proxima screens and during breaks there are p.c.'s in the canteen for internet use.

Cons

crap canteen facilities, change in campaigns at the drop of a hat, mamnagement out for themselves and their friends, no repect from upper management, repairs not carried out to machines and buildings till some one is hurt.

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Foundever Response
6y
We're sorry to hear that you didn't enjoy your employment with us here at Sitel. We have since made positive changes across the business following on from ongoing employee feedback. In regards to your advice for management, one of the positive changes we have now implemented includes 'Walking Management' sessions.
1.0
Feb 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The best part of the job was definitely the colleagues; I met some really nice, supportive people who made the shifts more bearable. The initial onboarding process was also relatively straightforward.

Cons

Management is completely disorganized and communication is nonexistent. You are stuck on unstable short-term contracts with absolutely no ability to move up in the company. When minimum wage increased, my pay was only raised to match the new legal minimum rather than staying above it; this was a real-term pay cut based on inflation. The general atmosphere is awful, and I am incredibly glad to have left.

Viewing 226 - 228 of 19,183 Reviews

Glassdoor has 24,620 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.