Foundever reviews

3.9

77% would recommend to a friend

(19,178 total reviews)
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Laurent Uberti

83% approve of CEO

70% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

Reviews by job title

19K reviews
4.0
Jul 24, 2023

Decent Job for the Area

Recommend
CEO approval
Business Outlook

Pros

PTO Accumulation Weekends off Decent schedule offers

Cons

Pay could be higher for the work Lack of work from home eligibility as time goes on

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Foundever Response
2y
Thank you for sharing your experience. It's always great when we hear from our current associates!
1.0
Mar 9, 2023
Recommend
CEO approval
Business Outlook

Pros

There is no pros so far

Cons

I have not even started working for the company yet and it is already done hill, but I accepted a job offer that is suppose to start March 13, 2023. I accepted the position back in February, so I filled out all my required paperwork back in February. So I noticed that my background check had not even been completed by the company and it was March now. So starting March 6 of 2023 I noticed I had not gotten any email from management, HR or any where of what I need to do to prepare for Monday. And mind you I have been reaching out before March 6 to try and get a copy of paper work I filled out no response. So going back to the main issue I have reached out to every email that they have about my job and have gotten not one response. They do not even have a phone number to call it is all my email that they do not respond back too. So at this point I don’t know if I have a job or not anymore which sucks because I left my old job for this one. Which now I am realizing I might not even have anymore

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Foundever Response
2y
We understand the frustration this situation has caused you. Rest assured, we are working to address the issues with our email system and will make improvements to ensure better communication in the future. Thank you for bringing this to our attention, and we will do our best to resolve the situation promptly. If you have any further concerns, please don't hesitate to reach out to us directly at (866)430-0052. Jasmin at Foundever
1.0
Dec 14, 2022

Customer Service

Recommend
CEO approval
Business Outlook

Pros

The company has a very friendly and welcoming environment. The local coworkers and managers are incredibly kind and always go out of their way to make everyone feel at home. They create a positive and supportive atmosphere that makes it enjoyable to come to work each day. I have been particularly impressed by their willingness to help and support their colleagues, and by the sense of community that exists within the company. Overall, I am extremely grateful to be part of such a wonderful team and I would highly recommend this company to anyone looking for a positive and supportive work environment.

Cons

It is unfortunate to see that the company does not prioritize employee growth and development, despite their claims to the contrary. As a private company, they are not accountable to shareholders and therefore may not feel the need to invest in their employees. This lack of focus on professional development makes the company an unappealing option for those looking to invest in their careers. Additionally, the lack of emphasis on employee growth and development raises legitimate concerns about the company's overall supportiveness and positivity.

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Foundever Response
3y
Thank-you for your candor. I agree that Sitel is very welcoming and we are passionate about taking care of our Sitel Group community. I personally have found the opposite to be true, and been promoted throughout my time here. I would encourage you to reach out to your manager and/or coach and ask to be notified of any upcoming growth opportunities. You can also check on MaxConnect (our internal intranet)and see if there are any open positions that might allow you to grow within the company.
Viewing 133 - 135 of 19,178 Reviews

Glassdoor has 24,610 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.