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      Foundever

      Engaged Employer

      Foundever reviews

      3.9

      77% would recommend to a friend

      (19,175 total reviews)
      avatar

      Laurent Uberti

      83% approve of CEO

      70% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Career opportunities

      3.8

      Work/Life balance

      3.8

      Senior management

      3.6

      Compensation and benefits

      Foundever has an employee rating of 3.9 out of 5 stars, based on 19,175 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      1.0
      Oct 4, 2024

      RUN.THEY DON'T CARE ABOUT AGENTS. DON'T TAKE THERE JOB

      Client agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      work from home and nothing more

      Cons

      I worked at foundever for one year and my experience was disappointing. The management often failed to support employees, leading to a toxic work environment. Communication was poor, The treat agent like slave and over use us,They do not care about our mental health and pay you just $15. They are selfish and mean. we cannot even use rest room peacefully.And stop lying against agent because you want to fire them or reduce number of people to work. God will definitely judge this foundever, and also they lie when you are hired and tell you something different from the main task.The have terrible team lead who pretend to care about .

      1.0
      Sep 5, 2024

      Worst company ever

      Customer care escalation agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      My project was Work from home

      Cons

      Their slogan in People first, but it is just a bunch of lies. They treat people like trash. They only promote friends of friends. They make you work several positions but only give you the base salary, promising that they will promote... But they never do. If you make a complaint about a supervisor it goes nowhere, even if you send a report with more than 30 pages. If you are desperate with nowhere else to work.. OK. But if you have a choice... Run as fast as you can.

      1.0
      Mar 15, 2024

      Micro managing at its best

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They expect you to do 27 things in a six minute call on top of notes and a silly form that somehow tells them how many calls come in during the day. I think it’s just another thing to do. And if you’re in ACW for more than 2 minutes they will boot you offline which then turns into an unapproved absence. They also like to point out your mistakes and when you’ve finally mastered one of the 27 things you cover while on a call they’ll find something new to nit pick about. It is a very demeaning and discouraging company. I’ve worked with several better companies in remote jobs, but we were met with enthusiasm- not to just benefit the lead - but to really help the team. But not Foundever. It’s a very disappointing company. Stay away.

      Cons

      Unsupporting and rude managers Low pay Micromanagement

      Viewing 127 - 129 of 19,175 Reviews
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      ReviewsFoundever reviews

      Glassdoor has 24,606 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.