Does Foundever pay their employees well?

According to anonymously submitted Glassdoor reviews, Foundever employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Foundever. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Foundever?

77% of Foundever employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Foundever 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Foundever?

Customer Service Representative (4410) , Customer Service Representative (CSR) (1495) , Customer Service Professional (760) , Customer Service Agent (695) , Customer Service (424) , Call Center Agent (293) , Customer Service Advisor (293) , Coach (285) , Team Leader (285) , Customer Service Professional (CSP) (256) , Learning Specialist (202) , Operations Manager (197) , Technical Support (178) , Call Center Representative (155) , Customer Service Associate (139)

What are the pros of working at Foundever according to real employee reviews?

"Work from home position was good and able to switch shifts" ((in 1055 reviews)); "The company has some rules which is very quick to take decision making process which is great for people to get things done ✅" ((in 662 reviews)); "good training and you can find helpful supervisors that could assist you around the production area." ((in 488 reviews)); "Benefits are good and fair" ((in 446 reviews)); "Hr take care of employee and has understanding as well as work environment is very good." ((in 363 reviews))

What are the cons of working at Foundever according to real employee reviews?

"The majority of this company's bills are being on the phone all day and a low salary." ((in 1153 reviews)); "The pay is low and you are on the phone back to back for 8 hours." ((in 792 reviews)); "Bad managers and too many sections" ((in 236 reviews)); "Long hours and can get tedious at times when there is no calls starting at a wall all day" ((in 132 reviews)); "No bonuses and no salary increase" ((in 130 reviews))

What are employees saying about Foundever layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Foundever layoffs and their outlook for job security at Foundever in 2026.

Foundever reviews

3.9

77% would recommend to a friend

(19,176 total reviews)

Laurent Uberti

83% approve of CEO

70% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.0

Culture & values

3.9

Career opportunities

3.8

Work/Life balance

3.8

Senior management

3.6

Compensation and benefits

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,176 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

2.0

Sep 17, 2017

There's a reason for the high turnover

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Technically easy money; you don't need any qualifications, or special skills beyond thick skin and stamina. Really friendly staff. On the surface a very fun sort of place - pool table, dressing up, free fruit etc. Good promotion prospects I think; if you're one of the few who lasts longer than a few months, you're considered an old times and ripe for promotion.

Cons

It's soul destroying. Within my first week of training it was clear that only the naive, the desperate or the neurotic choose to stay. The recruiters lie through their teeth to get you to sign up. Then the trainers lie through their teeth to get you not to quit. Insane micromanagement; if you take more than 60 seconds to write your notes you get a phone call to ask why. No attempt to care for workers. Horrendous shift patterns regardless of your needs or requests, no eye test vouchers despite it being a legal requirement, filthy keyboards headphones and mice that all workers have to share, cramped and noisy environment.

Foundever Response

8y

Thank you for the feedback. We would like to create comfortable and trustful environment for all our employees, so we’re sorry to hear about some of your experiences. We appreciate all feedback and we’ll continue to find ways to improve. Best regards.

3.0

Aug 28, 2017

Operations Manager

Operations manager

Recommend

CEO approval

Business Outlook

Pros

The people have always been great. There is a lot to learn in the BPO world. You will get that education with Sitel.

Cons

There is new ownership and there is a new direction over the past year. I have seen sites close down that were very successful. Decisions are not making since. The pay is not necessarily at the industry standard.

1.0

Aug 16, 2017

Revolving door

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are some great people working in the building

Cons

Almost everything, no living wage , utterly absent management, constant fear of big brother watching you but with no positive input. They regularly fire people in groups. No coaching , promising progression when there is really no hope .

Viewing 109 - 111 of 19,176 Reviews

Jobs at Foundever

Conseiller Relation Client F/H

Nancy

View job

Conseiller Relation Client F/H

Romainville

View job

Conseiller client La Rochelle (h/f)

Périgny

View job

Conseiller Relation Client F/H

Saint-Étienne

View job

Conseiller Relation Client F/H

Foundever

Foundever reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

There's a reason for the high turnover

Operations Manager

Revolving door

Jobs at Foundever

Foundever reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Foundever

Foundever reviews FAQs