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      Foundever

      Engaged Employer

      Foundever reviews

      3.9

      77% would recommend to a friend

      (19,176 total reviews)
      avatar

      Laurent Uberti

      83% approve of CEO

      70% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Career opportunities

      3.8

      Work/Life balance

      3.8

      Senior management

      3.6

      Compensation and benefits

      Foundever has an employee rating of 3.9 out of 5 stars, based on 19,176 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      3.0
      Jan 20, 2018

      Lenient but problematic

      Insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love the leniency. I always have. The ability to earn something called negative occurrences makes for a great safety net when life happens and they can work with you on it. You can remotely put time off requests in as you earn paid time off.

      Cons

      Without promoting you are stuck at a 14.50 an hour rate. Certain performance metrics that cannot be helped are being nagged on repeatedly with more work load being expected. Only bonus you can hope for is to get someone else to work there.

      2.0
      Oct 5, 2017

      Hard Place to Stay At Even for W@H

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love the co-workers always.

      Cons

      W@H is not easy at all. The help is limited. The ratings are unheard of. The management is poor. As a tech, you should ONLY be working to fix the customer issue and not add to their bill. They expect you to resolve the issue and sale on top of it as if being a tech is not hard enough. Prior to taking the job, we were asked IF we wanted to be in Sales to ONLY respond with a rate of 0 to 10 and I didn't give a good rating because it's not what I'm good at and I go to training and find out I still have to sale. Most of the people I started with have left because they are just not fair at all. They all fail to realize that when a bad survey is given, it ain't just about no empathy. These customers are MAD. Some just don't understand or want to hear that I APOLOGIZE...I KNOW HOW FRUSTRATING THAT CAN BE stuff and then you also want to ADD TO THE BILL. Are you serious? If I were the customer, I'd be mad too because you trying to sale when I already got an issue with my service.

      Viewing 106 - 108 of 19,176 Reviews
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      ReviewsFoundever reviews

      Glassdoor has 24,606 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.