Foundever reviews

3.9

77% would recommend to a friend

(19,150 total reviews)
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Laurent Uberti

83% approve of CEO

70% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,150 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

Reviews by job title

19K reviews
2.0
May 1, 2023

Sick leave

Recommend
CEO approval
Business Outlook

Pros

So I got fired for having what felt like pneumonia I was⁸ so sick cudnt even hold my head up and it was Friday around 7 730 bc I worked 11am to 10pm so that was the first time since I had been feeling bad enough to where I needed to go lay down. So then sat was my normal day off so I lasted in bed all day sat. Well Sat night around 6pm I sent for my mom to get me to the emergency room well turns out I had fever infection sinusitis and it was in my chest the congestion was unreal so diagnosed with that plus had a 4 day excuse from doctor and plz keep in mind I'm so sick I can't hold my head up so my bf sent the excuse along with my paperwork over via text so that was Sunday around 9am -11 but then here comes Monday I get a text from my boss saying call me ASAP so I did just that so he was really polite and said yes HR is letting u go for the time you've been missed and then he said I'm sry if this has inconvenienced u in any way. So that's how much they care about their Employees. I was without words😞

Cons

Time & Attendance policy should be better! Especially after a year and a half smh...

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Foundever Response
3y
Thank you for your patience with Foundever. Our people services team has a ticket created for this response and they are doing research into your situation and I do not have a timeline on when that will be finished. To follow up with them please reach out to na.hr@foundever.com. Jasmin at Foundever
2.0
Nov 28, 2022
Recommend
CEO approval
Business Outlook

Pros

I like how Sitel didn't fire me or lay everybody off when they bought out the company I worked for, truly I am grateful for that.

Cons

I loathe how Sitel downgraded my benefits. I had great benefits at Sykes, life was grand. Then Sitel bought out the company and about a year later we now have their benefits. When I went to enroll, my premiums doubled for worse coverage, and it wasn't showing me the correct benefits. After I reached out to on-site HR, called several HR departments, and spent multiple hours on the phone I discovered that Sitel considers me an "Agent" at a job that usually requires a bachelors in Business administration and Marketing. Agents get terrible benefits. They told me I don't have affordable health insurance available to me, because I am an "Agent." I wish there was a position within social media for me to be promoted to, so I could strive to get good benefits someday, but there isn't. I have reached the top rung in Social Media at our location.

Viewing 91 - 93 of 19,150 Reviews

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