Does Foundever pay their employees well?

According to anonymously submitted Glassdoor reviews, Foundever employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Foundever. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Foundever?

77% of Foundever employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Foundever 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Foundever?

Customer Service Representative (4406) , Customer Service Representative (CSR) (1492) , Customer Service Professional (745) , Customer Service Agent (693) , Customer Service (424) , Call Center Agent (293) , Customer Service Advisor (293) , Coach (285) , Team Leader (285) , Customer Service Professional (CSP) (249) , Learning Specialist (202) , Operations Manager (197) , Technical Support (178) , Call Center Representative (155) , Customer Service Associate (139)

What are the pros of working at Foundever according to real employee reviews?

"Work from home position was good and able to switch shifts" ((in 1068 reviews)); "The company has some rules which is very quick to take decision making process which is great for people to get things done ✅" ((in 645 reviews)); "good training and you can find helpful supervisors that could assist you around the production area." ((in 466 reviews)); "Benefits are good and fair" ((in 461 reviews)); "Hr take care of employee and has understanding as well as work environment is very good." ((in 364 reviews))

What are the cons of working at Foundever according to real employee reviews?

"The majority of this company's bills are being on the phone all day and a low salary." ((in 1178 reviews)); "The pay is low and you are on the phone back to back for 8 hours." ((in 799 reviews)); "Managers need training they do help but ive hear many other managers are rude and savage" ((in 235 reviews)); "no bonus language (Italian);" ((in 139 reviews)); "Long hours and can get tedious at times when there is no calls starting at a wall all day" ((in 133 reviews))

What are employees saying about Foundever layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Foundever layoffs and their outlook for job security at Foundever in 2026.

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Foundever

Foundever reviews

3.9

77% would recommend to a friend

(19,143 total reviews)

Laurent Uberti

83% approve of CEO

70% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.0

Culture & values

3.9

Career opportunities

3.8

Work/Life balance

3.8

Senior management

3.6

Compensation and benefits

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,143 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

3.0

Feb 15, 2018

The job is stressful when dealing with some calls and the pay could be more.

Call center agent for best buy

Recommend

CEO approval

Business Outlook

Pros

The staff that I work with are fantastic or at least the ones that actually try. Plus they will work with you on hours and give you schedule that you want.

Cons

Favoritism is an issue. If the rules apply to one then they should apply to all.

3.0

Feb 13, 2018

WAH product support agent for turbo tax campaign

Product support agent

Recommend

CEO approval

Business Outlook

Pros

working from home and unlimited overtime

Cons

not enough training for new hires

1.0

Oct 15, 2017

DO NOT WORK AT SITEL!!!!!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

No pros to add because this company is disgusting, no value to humanity and HR does not help.

Cons

They have racist employees who make racist jokes on Facebook and try to make excuses. You need to be friends with the management team to get higher up They lie in the recruitment process. Promised 2 weekends of per month but actually you work months on months with out weekends. The schedules are terrible. One of the collegess jumped from the 6 Floor ( canteen area) and died. They told us not to talk about it. They say “people first” but it’s actually “people last” When we moved the the current building we had no facilities, the building was a contrustion site, had electrical wires hanging from walks and cellings. some of us had to do training to new employees in a room where the room was basically being constructed from scratch, it was hot and dusty, wires hanging from the ceilings and no Air con.

Viewing 73 - 75 of 19,143 Reviews

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