Foundever reviews

*Recruitment process will start will lack of transparency. The information that will be transmitted to you is strategically chosen in order to make you come to Portugal. They can hide information about the real shifts you will be required to do. * "People first" is a slogan they chose as a Marketing strategy to make newcomers believe they matter. During my time working at Sitel we the employees complaint several times about numerous issues and their response always reflected that their priorities are not precisely on the people working for them. *Another Marketing strategy is making you believe the chances of growing in the company are very real. They are, as soon as you have close relationships with people in charge. They will many times take this more in consideration than your performance and previous experience. *The salary allows you to barely pay your rent and expenses, as the reality of Lisbon has changed and salary does not match the cost of life of the city. *Not a good work/Life balance. Rotation of shifts will make you work at night and then swap to mornings. Days off rarely happen during the weekend and is not common to have both days off in a row. This causes tiredness and unavailability to plan your life or have any kind of routine. *Many people in management lack the necessary skills

Let’s just start by saying that sitel will hire ANYONE I am not kidding, my resume was alllllllllll messed up and they still hired me. And when I say they will hire anyone I mean just unclassy, ratchet, drug using people (there was a lady in my training class who had withdraws and need to leave the room every 30 minutes and her hands and toes would twitch) so I mean if you were just fired and need to job ASAP this is the one for you. I do find it disappointing whenever they have new hires because the cafeteria and hallways are always crowded and don’t even get me started on the women’s bathroom..... At Sitel some people are nice and there are those that are supposed to be an adult but instead acts like their in high school & whenever you have a question or escalation it takes 10 mins for a coach to come around just for them to tell you to look it up. Like is your job really that hard ? Is this not what you’re supposed to do ? They expect so much out of you and the pay is so little. My friend was pregnant and she was supposed to receive her pay raise before she went on maternity leave and every time she would go to HR she would back upset because it’s still not fixed and she even told them that she will contact someone hire up to fix it and they told her “even you tell them it’s not going to get fixed” Like where the sympathy? There’s always ambulances outside and they cut your hour lunch into 30 minutes out of blue and if you do take an hour they count it as an absence.... What’s sad about this job is that people are desperate enough to work here anyway. It’s a very depressing and it starts to get to you after awhile.