Foundever reviews

3.9

78% would recommend to a friend

(19,213 total reviews)
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Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

Reviews by job title

19K reviews
1.0
Mar 25, 2017
Recommend
CEO approval
Business Outlook

Pros

They give you a card with extra money for lunch and you have a doctor visiting the site at least twice a month.

Cons

Everything, they tricked me with the contract saying I was going to earn 200€ more than what I expected on my first salary. This was because they changed the amount of the salary but only told me once I moved to the country and because they gave me a tax table that wasn't real. They don't tell you neither that the productivity will only be paid after the 6th month of work. Which it means, you will have a net salary of 630€ the 6 first months. Besides that, they never give you the monthly schedule with more than 1 day in advance, which is impossible to buy any flight to go back home. Also, they never approve you holidays, so, in 2 years I had to threat with leaving the company in order to have my holidays approved. Also, forget about improving, you will work on the phone forever. They only improve to native Portuguese, not even Brazilians or people from other ex-colonies. When I gave my pre-notice, 25 days in advance, they didn't pay me the ENTIRE MONTH as they say it had should gave a 30 day of pre-notice. This has been, by far, the worst experience in a company in my entire life. You have to fight for your rights every single day. Is horrible. We knew about a TL that was sex assaulting colleagues at work and it was reported to them and nothing happened. They sent him 5 days home with full pay. Also, we have other TL stealing and it was reported to the Operation manager and they didn't do anything neither. Only when he was reported to the Real company we were working for, they fired him. COMPLETELY A SHAMING!!!!

1.0
Mar 11, 2017

complete waste of time...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-fruits every wednesday's -pays the bill only -make me wake up early -better than the dole...not sure about it.. -no stress

Cons

Without going deep down on the company profile, I can only say one thing about it: a company that hires drug addicted employees who spend most of their time hanging out with drug dealers in the parks of Berlin. Micromanagement seem not to care about this fact as long as they are professional in brightening the image of these employees.

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Foundever Response
1y
Thank you for your earlier review. We take such allegations very seriously and would like to clarify that our company has strict policies and procedures for hiring and screening employees. We are committed to providing a safe and healthy working environment and conduct regular training and checks to ensure that our employees meet the highest standards. If you have any specific concerns or evidence, please report them directly to our HR department so that we can take appropriate action. We value your opinion and are always striving to improve. Thank you for your feedback. Your Foundever-Team
1.0
Feb 20, 2017

API

Recommend
CEO approval
Business Outlook

Pros

It's a check that ensures you will not become homeless

Cons

EVERYTHING!!! Coaches and Operation Managers should ONLY be promoted IF and WHEN they have walked in an agents shoes in that SPECIFIC department for AT LEAST a year! Very few API managers have actually worked as an API agent and most of them do not have the correct answers if you ask them a question. USAA members are very rude and have a God complex. They will talk down to you and play the victim card over the littlest thing that at other companies would not even be an issue. Get rid of USAA, you can do better. No one deserves to be treated the way that USAA members treat us. Stop being cheap and make billing do their job. API IS NOT BILLING!?!??!?!?!?!?!!?!?!?!?!?!?!??!?!!?!?

Viewing 367 - 369 of 19,213 Reviews

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