Five Guys reviews

3.6

61% would recommend to a friend

(4,776 total reviews)
avatar

Jerry Murrell

77% approve of CEO

46% positive business outlook

Five Guys has an employee rating of 3.6 out of 5 stars, based on 4,776 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Five Guys employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.4 stars).

Reviews by job title

5K reviews
3.0
Oct 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Bonuses are great, there’s opportunities to work more hours because you can work at different stores, and for the most part it is a positive and fun environment

Cons

Everything is a team effort so bonuses are based on how the whole crew performed, most locations do not have enough managers, and there’s a lot of heavy lifting.

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Five Guys Response
8y
We're glad you've been able to enjoy the work environment at Five Guys. We agree that it's very important to share feedback with all our team members so we can all learn and grow.
2.0
Sep 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Bonus, obtained restaurant food safety knowledge, certifications, annual reviews, & developed new networking connections.

Cons

Very political company on every level. Got little to no family time outside of work. Policies are always changing and too many inspections. Secret shopper program is always a struggle and they make you feel like your a bad manager when you don't get good averages. They always openly say you can be replaced. Worked for both franchise and corporate gave away almost 10 years of my time and was openly passionate about my job. After 10 years the Area manager fired me and did it with ease. I sacrificed so much for this company and got little appreciation in return. They move you from location to location regardless of your opinion. However if you ask to go to a location of interest they don't really give you the opportunity. When the GM tries to get get time off it's always a struggle getting it approved.

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Five Guys Response
8y
Thanks for taking the time to share your feedback with us. We're sorry that the experience you had at Five Guys was not one that we think is representative of the organization as a whole. We agree with your feelings that its very important to empower our employees and support them in both their professional and personal pursuits. We wish you the best of luck in your future career moves.
4.0
Jul 21, 2017

Line Cook

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is Fun and Fast Paced

Cons

You're flipping patties. Its mindless work but it does require effort.

Viewing 160 - 162 of 4,776 Reviews

Glassdoor has 5,217 Five Guys reviews submitted anonymously by Five Guys employees. Read employee reviews and ratings on Glassdoor to decide if Five Guys is right for you.