Five Guys reviews

3.6

61% would recommend to a friend

(4,775 total reviews)
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Jerry Murrell

77% approve of CEO

46% positive business outlook

Five Guys has an employee rating of 3.6 out of 5 stars, based on 4,775 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Five Guys employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.4 stars).

Reviews by job title

5K reviews
2.0
Sep 20, 2018

not ideal to say the least

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Other staff, particularly part-timers are pretty easy to get along with. everyone likes to joke around with each other Small menu = easier to remember everything Working on the line time passes pretty fast Good way to earn $ when in school

Cons

Yes, they do cut hours if you cannot come in on short notice. It's extremely annoying and messed up to be called in on a day that you absolutely cant come and then not be scheduled for two weeks because of it When on cash you have to do A LOT. you have to take customers orders clean tables sweep floors keep everything stocked clean windows take out garbage clean washrooms and more and youre expected to be able to somehow do this all at the same time?? Youre expected to know things they never teach you..and they make you feel bad for it which is crazy Closing shifts SUCK. and if you work after school they will pretty much only give you them. Training is poorly done and rushed Gross smells all day long.. whether its raw meat or garbage or toilets its never fun

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Five Guys Response
7y
Thank you for sharing your feedback with us. We'll continue to focus on our scheduling and do our best to continue to accommodate the needs of our crew members.
3.0
Aug 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Free food Decent pay when you have no experience in anything else.

Cons

They work you to the bone. They now care more about money and looking good instead of caring about the folks they serve/work with and actually doing a good job. The company used to emphasize the value of building the crew members into shift leaders and future GM's to grow and expand the business. Now the biggest non monetary concern for upper management involving the crew is arranging the daily operation so they always have someone to throw under the bus when things go wrong.

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Five Guys Response
7y
We appreciate you sharing your feedback here. We are still committed to support our employees, and their professional growth. We'll continue to attract and retain talent that aligns with core values.
1.0
Aug 6, 2018

okay, but can be a hostile work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

if you work hard you will be rewarded with better hours

Cons

you get yelled at, treated like your an idiot if you don't get something right away.

Viewing 139 - 141 of 4,775 Reviews

Glassdoor has 5,216 Five Guys reviews submitted anonymously by Five Guys employees. Read employee reviews and ratings on Glassdoor to decide if Five Guys is right for you.