Five Guys reviews

3.6

61% would recommend to a friend

(4,776 total reviews)
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Jerry Murrell

77% approve of CEO

46% positive business outlook

Five Guys has an employee rating of 3.6 out of 5 stars, based on 4,776 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Five Guys employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.4 stars).

Reviews by job title

5K reviews
1.0
Nov 20, 2014
Recommend
CEO approval
Business Outlook

Pros

You get free food during your shift.

Cons

TONS of false promises that include pay and positions. They are rude and have awful communication. This company can't seem to communicate at all. Do NOT work for these guys unless you've exhausted all of your options (including McDonalds and Burger King). When you first get hired on, they promise you TONS of things, make the company sound great and put a fake smile on. In reality, they hire people who aren't capable or are completely foolish. Even the employees they hire are disrespectful, rude and arrogant (HOW? You work for a fast food restaurant...). They walk ALL OVER the managers. But of course, this isn't apparent to District Managers because they all put fake smiles on and get the job done when the District Manager is in their store. The managers have no problem yelling at you in front of everyone and embarrassing you. They train you incorrectly just to blame you! I've seen this happen to MULTIPLE people. No wonder their turn over rate is high.

3.0
Nov 19, 2014

little pay for hard work

Recommend
CEO approval
Business Outlook

Pros

free food opportunity to make good friends tips on a good night talking to customers and striking good convos putting out good food and having regulars return

Cons

very competitive, many people want to be in charge so they try and boss others around so much work for so little compensation, it almost feels like a rip-off. the music gets pretty annoying after a while the food is kind of pricey so there's lots of rude customers or cheapo's who don't want to pay

4.0
Nov 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Free meal on every shift you work Opportunity to make good friends and have fun at work Decent pay after you entry level Flexible schedule Potential for extra money through secret shop program

Cons

Corporation has a bad habit of over working but under paying their employees Steritech for this corporation is very strict and there are a billion silly rules that are suppose to be followed Promotions very based on need more so than who actually deserves it. Favoritism is a huge problem. You can get away with anything if you are the managers favorite employee which creates an unfair environment for the less Favorited. No real benefits Can get screwed on hours based on labor numbers

Viewing 4609 - 4611 of 4,776 Reviews

Glassdoor has 5,217 Five Guys reviews submitted anonymously by Five Guys employees. Read employee reviews and ratings on Glassdoor to decide if Five Guys is right for you.