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The UPS Store

Part of UPS

Is this your company?

It all depends on which store you work at. - Customer Service Representative The UPS Store Employee Review

3.0
Aug 3, 2010
Recommend
CEO approval
Business Outlook

Pros

Good pay, paid holidays, paid vacation.... it really all depends on which store you work at because they are all independently owned. My owner paid well but was ridiculous in how he wanted things done.

Cons

Half of the people who come in to the UPS Store (or call the store) think you're UPS (which is not the case) and this is apparently the most complicated concept ever. There are some rude customers, but I guess that comes with working with the public in general. The boss and management all depend on which store you work at, so it's hard to comment on that since it varies so much.

Explore other reviews about The UPS Store

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast-Paced friendly environment for first job

Cons

No room for upward promotion

3.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

They were willing to grow my skills and teach me a decent amount about all things print. They reliably gave me 40 hours of work. Day to day was mostly self managed, so they trusted you if you were competent.

Cons

Ownership was incredibly cheap. I was promised raises as print expanded, that was certainly not the case and when i brought that up I already knew what the answer would be. I had to beg for an upgrade to our print facilities that only came at the expense of losing an assistant to help with print. Overall ownership lacked willingness to spend money to make money. Despite losing an assistant I received no raise and workload only continued to get piled on as other aspects of print got given to me until I was essentially a one man team.

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