Jan 17, 2024
Nespresso Response
2yHello,
Thank you for sharing your insights about your experience with Nespresso. We are glad to read that you value the array of perks and benefits we are providing. Well-being and engagement are very important topics to our organization.
Regarding the areas of improvement you mentioned, we are actively reviewing our policies to ensure they are fair and reflective of all employees' efforts. Your point about the script and secret shoppers is duly noted, and we will work to innovate interaction for our teams.
Your feedback is valuable to us, and we are committed to making improvements. If you have any specific suggestions or further concerns, please feel free to reach out to your former local HR team.
Wishing you well in your new endeavors.
Thank you.