Okay Experience - Coffee Specialist Nespresso Employee Review

3.0
Sep 16, 2022
Recommend
CEO approval
Business Outlook

Pros

- Free Coffee Machine - Monthly store credit - Discount on products - Great staff!

Cons

- Not enough pay for the work required - Long lines / Rude and entitled customers - Not enough training of new staff

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Nespresso Response
3y
Hello, Thank you for sharing your feedback with us. Though we are pleased to read you enjoyed different benefits we provide as a part of our Total Rewards package, we're sorry to know you were not fully satisfied with your working experience. It is unfortunate to read you feel the salary was low, as, at our Company, we strive globally to offer competitive salaries in every market. In addition to this, we are firmly committed to investing in our people’s learning and development, to support their career aspirations and growth at Nespresso. We greatly appreciate the efforts of our boutique employees in providing quality customer service and it is disappointing to read you had some challenging customers. Our people are our top priority, and it is important that we foster a positive working environment for every employee. If you want to share more feedback with us, so we can look further into your comments, please feel free to contact your former local Management or HR team. We wish you much success with your future endeavors. Thank you.

Explore other reviews about Nespresso

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
3w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

- Nice coworkers - Organized workplace

Cons

- Boring - Public facing nonsense

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Nespresso Response
15h
Hello, Thank you for taking the time to share your feedback. We are glad to hear that you appreciated your coworkers and the organized work environment during your time at Nespresso. We also take note of your comments regarding your overall experience in the role. We understand that customer-facing positions can come with unique challenges, and we continuously strive to support our teams and create an engaging and positive workplace. Your feedback is valuable as we continue to improve the employee experience. We wish you all the best in your future endeavors. Thank you.
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