Nespresso does it right - Sales Boutique Associate Nespresso Employee Review

5.0
Aug 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Working for Nespresso has really shown me how much a company can care for a company, it's employees, and its business practices. It feels great to come to work and feel that family feel every day, but also be a brand ambassador for such a great company that I can feel passionate about. Great benefits for retail! Some of the best in the industry; with quarterly and annual bonus, discounts on products, free products and credit to use in store an online up to $1200 a year.

Cons

Technology is our downfall, but the company is working hard to improve this. Sometimes it can be difficult to understand who is in charge of what department, with so many departments controlling multiple aspects of the company.

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Nespresso Response
8y
Hello – we appreciate your feedback as a new Nespresso employee. We are glad to read that you feel right at home in your Boutique and are a proud to be a Nespresso Ambassador. We thank you for such commitment! Being part of the Nestlé group allows us to provide employees with competitive benefits to enjoy, in addition to our great coffee perks. Technology is our soft spot but we are now introducing new tools to alleviate those issues, and ultimately optimize the customer experience and improve efficiencies. On the Employee Portal, you will find the organigrams for each department under the Functions tab. You can also send an email to corporate communications with specific questions. Thank you again, for taking the time to express your thoughts. Your feedback is greatly valued. Guillaume Le Cunff President @ Nespresso USA

Explore other reviews about Nespresso

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
1w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

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Nespresso Response
3d
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
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