Perfect Employee Perks, Poor Management, Unprofessional Attitudes - Boutique Coffee Specialist Nespresso Employee Review

2.0
Jul 24, 2017
Recommend
CEO approval
Business Outlook

Pros

They offer good employee discounts and perks. If you are a coffee person, it's the best place to work

Cons

On my Interview day, they promised me to give me 30 hours (4 full shifts) with full benefits include health insurance, but they sent me 20 hours part time that doesn't have insurance and other benefits. They still schedule me four days, but it doesn't go more than 30 hours. The schedule is the worst part. When the employee asks something, they only think about themselves, and they won't honor their words

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Nespresso Response
8y
Hi – Thank you for posting your feedback. I am glad to read that you enjoy our benefits and coffee perks. Regarding your comments on your working hours, it is difficult for me to fully assess your situation. Your schedule is determined by the weekly hours agreed in your offer letter. I would advise you to speak to your HR Manager and your Manager to find common grounds. Should you like to provide more specific information regarding your experience, please contact me or our confidential employee help-line at 888-424-2409. Thank you for your input. Guillaume Le Cunff President @ Nespresso USA

Explore other reviews about Nespresso

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
6d
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

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Nespresso Response
2d
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
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