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Emapta Versatile Services

Engaged Employer

Emapta Versatile Services reviews

4.1

82% would recommend to a friend

(2,190 total reviews)
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Tim Vorbach

91% approve of CEO

79% positive business outlook

Emapta Versatile Services has an employee rating of 4.1 out of 5 stars, based on 2,190 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Emapta Versatile Services employee rating is in line with the average (within 1 standard deviation) for employers within the Ressources humaines et recrutement industry (3.8 stars).

Reviews by job title

2K reviews
4.0
Feb 2, 2020

Working at Emapta

Recommend
CEO approval
Business Outlook

Pros

Very good working environment with supportive colleagues

Cons

No security of tenure and job stability

1.0
Mar 31, 2017
Recommend
CEO approval
Business Outlook

Pros

Laid back environment, freedom not available in other BPOs in terms of mobile phones and internet use

Cons

Total lack of transparency, no respect for employees rights, sloppy to no observance of due process, summary dismissal at the whim of the client

2.0
Apr 16, 2026

I was wrong about Emapta.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They provide tools and equipment. HMO since day 1.

Cons

Oh where do I even begin?! I applied and was hired, but they did not match my desired salary. Instead, they promised I would get a salary increase that will match my desired salary when I get an additional franchise/client. After 2 months on the job, I was given an additional client. I asked if the salary increase will be applied. They said no because that's now how it works in Emapta. So I sent them the screenshot of the message from their recruiter promising me that. They said they will investigate how this happened. I NEVER HEARD BACK REGARDING THIS. My onboarding experience was so crappy too. I went to the office for my first office day (I'm in a hybrid setup) and NO ONE in the office knows where my work station is, what account I'm from, what to do, etc. I waited for 2 hours before I can start working (which made me late!!!) because they needed to coordinate internally. Incompetence? Idk. They also wanted to install an employee monitoring tool on my laptop because the "client wanted to make sure that the tasks are manageable". Honestly, there are better ways to do this. This is surveillance dressed up as a concern. I have expressed that I am against this initiative and that I will be sending my formal resignation soon. Emapta doesn't seem to care. They also do not provide any support to their outsourced staff even during the transportation crisis and oil price hikes. No alternatives were given, not even gas allowance nor shuttle services. THEY SIMPLY DO NOT CARE. If you're planning to apply to Emapta, think twice. Sure they have good qualities and packages. But once you're inside, you're no longer a person. You're simply a commodity they are selling and they will not hesitate to make you feel like it.

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Emapta Versatile Services Response
2mo
Thank you for taking the time to share this feedback with us and for bringing this to our attention. We are sorry about your experience while working at Emapta. We acknowledge your concerns regarding compensation expectations, onboarding experience, communication, and employee support. These are important matters, and your feedback highlights areas where we need to improve, particularly in ensuring clear commitments, smoother onboarding, and consistent follow-through. We also take note of your comments regarding workplace practices and support during challenging situations. Your insights will help guide improvements in how we support and communicate with our employees. If you wish to discuss any unresolved concerns or need assistance, you may reach out to your assigned People BP or submit a request through the Emapta Help Me Portal. We appreciate your candid feedback and thank you for sharing your experience.
Viewing 28 - 30 of 2,190 Reviews

Glassdoor has 2,328 Emapta Versatile Services reviews submitted anonymously by Emapta Versatile Services employees. Read employee reviews and ratings on Glassdoor to decide if Emapta Versatile Services is right for you.