Currys reviews

4.0

75% would recommend to a friend

(5,413 total reviews)
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Alex Baldock

81% approve of CEO

70% positive business outlook

Currys has an employee rating of 4.0 out of 5 stars, based on 5,413 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Currys employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Jun 14, 2021

Nightmare

Recommend
CEO approval
Business Outlook

Pros

none at all, 10% discount

Cons

everything they don't value you at all, no respect and the managers are terrible

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Currys Response
5y
Hello, Thank you for leaving us your feedback, we appreciate it. We're sorry to hear that you feel this way, and we wanted to take a moment to respond. Dixons Carphone encourages an open and honest working environment between line managers and colleagues. At a lot of our stores and sites, we have introduced schemes such as 'babble boards' and feedback boxes to help provide our colleagues with an easy way of giving their anonymous feedback direct to senior leaders. We would encourage all of our colleagues to have an open and honest conversation with their manager about any issues, concerns, or problems that they have. We do recognise that there are times when it's not easy to have a particular conversation with a manager, and so all colleagues are provided access to our confidential colleague helpline. Thanks, The Dixons Carphone Team
1.0
Jun 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Fun to work with technology 10% off products Management will often run incentives to bribe you to sell more

Cons

Fellow assistant managers and general managers haven’t got a clue what’s going on, very old set in there ways type of manager, “back in my day” type they put huge amounts of pressure on the sales team without supporting them or taking care of there well being. Often pressing colleague to push sales or insurances and care plans to customers which don’t want or need them. KPIs are very challenging and the only way to obtain these targets are through heavily discounting products and bribing the customers. They talk about clear simpler faster but with an outdated eclipse system they run from a old version of windows it is anything but the computers may as well be type writers with the ages of them, they really need to invest some money into the infer structure of the business and actually help the colleagues out. Finally my experience of working for this company is they are the most crooked company going, they are supposed to follow an FCA guideline however they are very much none compliant and don’t actually seem to care what the customer wants, the sales colleagues are massively pressured against the high targets to which management just threaten to put colleagues on performance review instead of questioning why are they so high it shows a lot about the company A. They don’t care about customers B. They don’t care about colleagues C. It’s just about the money

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Currys Response
5y
Hello, Thank you for leaving us a review on Glassdoor. We were very sorry to hear your experience – that doesn’t sound right at all. We encourage you to get in touch so we can investigate this. All our colleagues have the training they need to put our customer first and to ensure we are offering any service or credit option responsibly. Thank you, The Dixons Carphone Team
1.0
May 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Employee discount, team environment and team socials.

Cons

Terrible work environment. Completely target based, but no reward for meeting them. Constant micromanagement and pressure to sell warranties and extras.

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Currys Response
5y
Hello, Thank you for taking the time to leave us your comments, your feedback is really important to us. We're glad to hear that you enjoyed the discounts that we offer and working with our amazing colleagues while you were with us. Dixons Carphone exists to help our customers enjoy amazing technology. Our retail colleagues do have targets to meet, but our focus is always on our customers. By offering them the right ranges of products and services we not only succeed in making them happy, we also meet performance targets as well. Regards, The Dixons Carphone Team
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Glassdoor has 5,662 Currys reviews submitted anonymously by Currys employees. Read employee reviews and ratings on Glassdoor to decide if Currys is right for you.