Currys reviews

4.0

75% would recommend to a friend

(5,391 total reviews)
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Alex Baldock

81% approve of CEO

70% positive business outlook

Currys has an employee rating of 4.0 out of 5 stars, based on 5,391 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Currys employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Jul 7, 2015

Dire

Recommend
CEO approval
Business Outlook

Pros

Good pension scheme, front line team are ace, share save is good, serving customers get to work with cool tech.

Cons

Bullying is rife. Direction is poor. Arrows between bonus and performance management aren't aligned. Too many regional managers use fear to motivate Unhealthy like culture of performance management 90% of stores failing to achieve reward. Good people leaving in their droves. Soulless upper management HR team aren't supportive Payroll is a joke Bonus is convoluted and elusive Pay can be as little as 30% of 25p for putting a contract through, (the other 70% is bonus you won't earn - see above 90% of store missing) Wcss is a joke and paying people off of it even more of a joke. Understaffed and overworked. Customers complain about queues. Which means reviews are bad and you don't get reward.

1.0
Mar 14, 2015

Disgraceful

Recommend
CEO approval
Business Outlook

Pros

flexible hours (sometimes) consultants are always very nice and supportive Get a months holiday so you can get away from the place

Cons

Head office have no idea how to manage Payroll haven't submitted my time card from years ago, never informed me of this They really do not care if they put there staff a risk by having all these expensive device demos out on display for the crooks to steal Make you stand up all day even if you have back problems, just get told 'it's what the company want' The door has to be kept open to lure the customer in EVEN in the middle of winter, having the heater on is pointless as we get told to stay at the front of the shop by the door to greet them as they walk in. No proper support they make you feel dispensable. I've given them chance after chance with all their BS shoddy ideas. The pinpoint devices that freeze, the 'we match your network UNLESS they give you a special deal...(rme) rubbish. At the end of the day it's not a place you aspire to be I have a suspicion that Carphone have there media department, writing good reviews on here to make themselves look better. Stay well clear!

5.0
Nov 9, 2014
Recommend
CEO approval
Business Outlook

Pros

- flexible hours - competitive salary - decent benefits and discounts - fast moving and exciting marketplace - good for tech lovers as you are surrounded by the latest and best gadgets - great job for students - job security - in the good stores like mine there is a tangible excitement and a great warm atmosphere and a drive to hit targets. The issue is that these types of stores are an exception to the rule - some of the poor stores actually harm the brand

Cons

- long hours - constantly changing of goalposts in regards to targets - archaic computer system which is horrendous to use and contributes to numerous issues - huge gap between good stores and bad stores, good rgms ( regional general manager ) and poor rgms with questionable practices - cost cutting has led the mix between part time and full time to be too extreme. We don't recruit full time front line customer consultants leading to losing out on potential talent and teams full of part timers who have no experience - too many issues arise with little or no clear process in resolving. Staff are left exposed to try and deal with these issues which arise through no fault of their own - internal customer satisfaction survey wcss is flawed and the appeals process for wrong scores is long winded leading staff to give up and accept the poor score. - recruitment process is long winded and it takes ages to get someone onboard - targeting has no basis in reality and at times is impossible to achieve leading to apathy in stores - too much pressure at times that it is suffocating

Viewing 13 - 15 of 5,391 Reviews

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