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      Currys

      Engaged Employer

      Currys reviews

      4.0

      74% would recommend to a friend

      (5,403 total reviews)
      avatar

      Alex Baldock

      81% approve of CEO

      69% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Compensation and benefits

      3.7

      Senior management

      3.7

      Career opportunities

      Currys has an employee rating of 4.0 out of 5 stars, based on 5,403 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Currys employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      1.0
      Jan 28, 2019

      Terrible company to work for, avoid at all cost

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I honestly cannot see a positive side, it was easy to get the job, that's really the only upside

      Cons

      I had to deal with so many customers that had been treated badly, that it made my job harder and harder, knowing that at any stage I could encounter a normally reasonable person who had become enraged about a broken tv or dishwasher. The way we treat customer's reflects directly back to us , always trying to squeeze money out of customers who just need help is wrong, it will ruin this company. I had to leave on moral grounds.

      avatar
      Currys Response
      7y
      Hi, Thanks for taking the time to leave us a review. We really appreciate the feedback and can use this to help improve as a business. Your comments will be passed on to the relevant team. Kind regards, The Dixons Carphone Team
      1.0
      Jan 4, 2019

      Worst company ever

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing good to say about the place. No toilets or canteen facilities . You don't get proper breaks. No visablity on the commission earned. Regional managers are bullies. If you don't hit targets they threatened you with proformace management no job security. They hire 8hr contracts so anyone full time spend there time fixing other sales personnel issues. Alex CEO is really trying to make change but the middle regional manahers and the ones above are as dodgy as the mafia. Huge amount of GDPR breaches but they just need the numbers and they don't care how. HR isn't fit for purposes and most of there info in bases on UK rules as it based in the North. HR are only there to cover regional backs they don't care about the people. This company is in ruins and they are sinking ship. STAY WELL AWAY. WORST 18 MONTHS OF MY LIFE.

      Cons

      Are read above and do not work for this company. It is awful

      1.0
      Dec 7, 2018

      An office where it's popular to hate it

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice people Staff benefits - good perks at work Free parking

      Cons

      HR is subjective dependent on managers who don't have experience. Managers are quick to have vendettas. You will give money away to keep bad processes quiet. Staff are open about hating the company and are not there for long term unless they haven't got the experience to go anywhere else. Interviews are unfair - a recent position went to someone after a 'quiet word' was had, with no interview. People with skill are made to feel outsiders through snide comments or exclusion. Anyone is recruited which leads to a lot of bad performers and poor behaviours. No long term aim. Call avoidance is rife. The culture of the place is only okay because of some of the people who work there.

      Viewing 94 - 96 of 5,403 Reviews
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      Glassdoor has 5,652 Currys reviews submitted anonymously by Currys employees. Read employee reviews and ratings on Glassdoor to decide if Currys is right for you.