Terrible company to work for, avoid at all cost - Customer Service Representative Currys Employee Review

1.0
Jan 28, 2019
Recommend
CEO approval
Business Outlook

Pros

I honestly cannot see a positive side, it was easy to get the job, that's really the only upside

Cons

I had to deal with so many customers that had been treated badly, that it made my job harder and harder, knowing that at any stage I could encounter a normally reasonable person who had become enraged about a broken tv or dishwasher. The way we treat customer's reflects directly back to us , always trying to squeeze money out of customers who just need help is wrong, it will ruin this company. I had to leave on moral grounds.

avatar
Currys Response
7y
Hi, Thanks for taking the time to leave us a review. We really appreciate the feedback and can use this to help improve as a business. Your comments will be passed on to the relevant team. Kind regards, The Dixons Carphone Team

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5.0
Mar 12, 2025
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

I liked working with the team and store.

Cons

Nothing that comes to mind

3.0
Mar 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Great people to work with

Cons

Awesome place to work sometimes

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Currys Response
1y
Thank you for taking the time to share your feedback. We're delighted to hear that you value your colleagues and the team environment at Currys. We strive to create a fun and friendly buzzy vibe.
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