Contentsquare reviews

3.4

48% would recommend to a friend

(553 total reviews)
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Jonathan Cherki

45% approve of CEO

40% positive business outlook

Contentsquare has an employee rating of 3.4 out of 5 stars, based on 553 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Contentsquare employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

553 reviews
4.0
Jul 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Highly professional people, good product, great customers.

Cons

The culture felt a bit forced and too young for my personal liking. But people around me seemed to like the culture. I did notice that there were some social clicks in different offices.

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Contentsquare Response
11mo
Thank you for leaving a review! We are glad to hear that your experience with coworkers, the product, and our customers has been more than satisfactory! We appreciate hearing your perspective; it's helpful to understand how our cultural efforts are experienced across the team. We recognize that everyone engages with culture differently, and social dynamics can have a real impact on the sense of inclusion. We are mindful of this and continue working to create more open, connected environments. Initiatives like donut chats, as well as in-office and culture crew events, are designed to help encourage broader connection across teams. Thank you for your feedback.
2.0
Jul 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Some incredibly talented, thoughtful, and supportive individuals across Customer Success, Solutions, Product, sales. The broader team is smart, collaborative, and deeply committed to clients. Opportunities for cross-functional exposure and strategic accounts, especially within the Heap/PA overlay motion.

Cons

Payroll challenges. Only company I've ever worked with where it's acceptable to not pay sales what they are owed, on time or in the right amount. Well known challenge. A high-pressure, reactive sales culture with limited psychological safety and little appetite for feedback. Post-acquisition integrations poorly handled (clicktale + heap): misaligned expectations, shifting org structures, and lack of clarity around roles. Senior leadership, particularly at the UK exec level, showed signs of fixed mindset, groupthink, and retaliation—especially when individual integrity clashed with cultural norms. Boys club. Lack of structure / process for a late stage scale up. Only company I've ever worked at that has lost work because it took too long to turn around a contract. Limited transparency and inconsistent communication during major transitions.

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Contentsquare Response
10mo
Thank you for taking the time to share such detailed feedback. It’s clear you worked closely with some incredible people, and we’re grateful that you called out the talent, collaboration, and client dedication across Customer Success, Solutions, Product, and Sales. Partnership is at the core of what we aspire to build and protect. That said, the issues you’ve raised, particularly around payroll, clarity during transitions, and leadership culture, are serious. We’re sorry to hear you experienced them. These are not just operational issues; they point to deeper problems with trust and communication. Your reflection that “culture is how people feel when things get hard” is spot on. Psychological safety, humility, and growth mindset from the top down are essential to a healthy, resilient company. The pain points you described, especially post-acquisition, are things we need to learn from, not dismiss. Thank you again for being direct. Feedback like this is necessary and we’re taking it seriously. We invite you to reach out to your former PBP to share any additional comments.
4.0
Jul 1, 2025

Good could be better

Recommend
CEO approval
Business Outlook

Pros

Great people (smart and nice) , great offices Nice atmosphere

Cons

unclear goals, constant reorganization, more and more work to be done with less and less people. Merger have been rude for everyone

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Contentsquare Response
11mo
Thank you for taking the time to share your review. We’re grateful to hear about your positive experiences with your colleagues, our office spaces, and the workplace atmosphere we strive to create. Your feedback is invaluable and helps us to continually reflect and improve. While we work hard to communicate our organizational goals across multiple channels, we recognize that there’s always room for growth. We understand that past reorganizations may have created some uncertainty for the CSQuad, but these changes have always been made with the intention of optimizing workflows and reporting lines. As we continue to grow, we know this can sometimes add new challenges for our team members. We hope that, since our merger 1.5 years ago, things have begun to settle and that the integration of all three companies continues to progress positively. Thank you again for your feedback, it truly helps us move forward together.
Viewing 52 - 54 of 553 Reviews

Glassdoor has 783 Contentsquare reviews submitted anonymously by Contentsquare employees. Read employee reviews and ratings on Glassdoor to decide if Contentsquare is right for you.