Contentsquare reviews

3.4

47% would recommend to a friend

(555 total reviews)
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Jonathan Cherki

47% approve of CEO

41% positive business outlook

Contentsquare has an employee rating of 3.4 out of 5 stars, based on 555 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Contentsquare employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

555 reviews
3.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Demonstrate value quickly via demo eg CS Live

Cons

Too expensive and services make up a significant amount of the pricing

2.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great colleagues: honestly, the best part of working here is the people. My teammates are incredibly smart and actually kind, which makes a huge difference when things get busy, and you can sense that folks care about not just their work but also each other - Great product: It's a product that’s actually a market leader, especially after the Hotjar and Heap acquisitions. The product is genuinely great and usually ahead of competition, especially for a all-in-one solution - Work life balance: I really value the flexibility here. Having flexible remote work policies and a generous amount of paid time off has been a game-changer to prevent burnout and ensure I'm working at my best - Growth opportunities: if you're driven and can deliver impact, there's a lot of trust and growth opportunities you will receive that can help accelerate your career quite fast

Cons

I genuinely enjoyed working at Contentsquare from a product and team perspective. Unfortunately, I ran into a serious issue at the end of my employment related to the corporate bonus Despite the corporate bonus policy and related FAQs stating that I was eligible for a bonus calculated based on my individual performance and company performance, I ended up only receiving 50% of the bonus I was entitled to. Despite having clear evidence that the amount I was given is incorrect and several months of email exchanges with the HR team regarding this, half of my bonus is still missing. This is despite the fact that I provided clear evidence of the wrong calculation, their written policy states I should be eligible for the full bonus, and how Italian law applies in this scenario. This is for work I had already completed and was received a high performance rating for that period. In short, I did my part but the company refused to do their part in this exchange. To date, the underpayment has not been corrected. For a company that positions itself as people‑centric and data‑driven, this is disappointing. The documentation and numbers are clear, but the company has chosen to stand by an internal interpretation that benefits Contentsquare at the expense of its employees. Basically: - Bonus and variable compensation policy for leavers is not applied in line with the written Corporate Bonus Plan FAQs - HR unwilling to revisit an obviously inconsistent calculation, even when presented with detailed evidence - Risk for employees in Italy (and possibly elsewhere) that part of their earned bonus for already completed work (especially the company performance component) will be set to 0%

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Contentsquare Response
5mo
Thanks for taking the time to share such detailed feedback and for your many years at CSQ. We are glad to hear that the strength of the team, our product, and the flexibility and growth opportunities stood out positively to you during your time here. We also want to acknowledge the concern you've raised regarding your bonus. Matters related to compensation, policies, and local regulations are complex and are handled through a more formal process and private channel. While we can't address these cases publicly, this feedback is taken seriously and shared with the appropriate teams. Thanks again for raising this perspective. We highly encourage you to reach out for a continued discussed through the appropriate channels.
5.0
Dec 7, 2025
Recommend
CEO approval
Business Outlook

Pros

the culture and the people are great

Cons

PMF has fallen off even since the acquisition

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Contentsquare Response
5mo
Thank you for sharing your feedback. We’re glad to hear the culture and the people are standing out positively for you. That foundation matters and is something we continue to value here at CSQ. We also hear your concern about product-market fit after the Heap acquisition. Integrations of this scale bring real complexity, and we recognize that alignment and focus can feel disrupted during these periods which often take time. Your perspective is appreciated. If you have any feedback you'd like to share beyond this, please don't hesitate to provide it it to your PBP, Manager, or in our pulse/engagement surveys.
Viewing 301 - 303 of 555 Reviews

Glassdoor has 785 Contentsquare reviews submitted anonymously by Contentsquare employees. Read employee reviews and ratings on Glassdoor to decide if Contentsquare is right for you.