I genuinely enjoyed working at Contentsquare from a product and team perspective. Unfortunately, I ran into a serious issue at the end of my employment related to the corporate bonus
Despite the corporate bonus policy and related FAQs stating that I was eligible for a bonus calculated based on my individual performance and company performance, I ended up only receiving 50% of the bonus I was entitled to.
Despite having clear evidence that the amount I was given is incorrect and several months of email exchanges with the HR team regarding this, half of my bonus is still missing. This is despite the fact that I provided clear evidence of the wrong calculation, their written policy states I should be eligible for the full bonus, and how Italian law applies in this scenario.
This is for work I had already completed and was received a high performance rating for that period. In short, I did my part but the company refused to do their part in this exchange. To date, the underpayment has not been corrected.
For a company that positions itself as people‑centric and data‑driven, this is disappointing. The documentation and numbers are clear, but the company has chosen to stand by an internal interpretation that benefits Contentsquare at the expense of its employees.
Basically:
- Bonus and variable compensation policy for leavers is not applied in line with the written Corporate Bonus Plan FAQs
- HR unwilling to revisit an obviously inconsistent calculation, even when presented with detailed evidence
- Risk for employees in Italy (and possibly elsewhere) that part of their earned bonus for already completed work (especially the company performance component) will be set to 0%
