Conduent reviews

3.0

43% would recommend to a friend

(10,216 total reviews)
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Harsha V. Agadi

36% approve of CEO

36% positive business outlook

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,216 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informatique industry (3.9 stars).

Reviews by job title

10K reviews
3.0
Apr 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Leniency if performing well Sales commissions No graveyard shifts Ability to make money Managers are really useful 25 cent quarterly increase based on job performance

Cons

Selling through technical support , mandatory overtime and drastic schedule changes at last minute. Parking here sucks. There are 300+ employees and only 40 parking spots in the back Some supervisors don't know anything about the policy No kitchen , bring your own food

1.0
Apr 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Not one thing I can think of except it is a pay check from a thankless company with supervisor that couldn't find their way out of the proverbial wet paper bag. A good place to learn time management and the corporate world.

Cons

1.constant harping you took an 11 minute break (10 minute breaks) 2. supe yells that across the bay. 3.supe sends out a pop-up, we know you are sick (everyone was) but keep those calls going when you can barely talk. No sick time, stay home because you are contagious you get written up on your attendance record. 4. freezing cold, people are wrapped in blankets. 5.Change agents shifts with no regard to their personal life & don't give a d@mn. 6.Not enough help when needed, supes are run ragged. 7.Some can't give you a decent answer & then walk away. 8. chances of having a decent conversation well you can punt on that one. 9. Thankless customers who value their cell phones over putting food on the table for kids. 10. Clean up 3rd party stores messes, corporate stores are bad enough. 11.clean up after the customer because they are too stupid to read the contract, & everything is when purchasing a new phone unless paying out-right for it. 12, customers too lazy to look up their bill on line, then argue over the charges. 13. always looking for something to nit pick over, nothing is ever good enough. Have to hunt for that 1 little thing can could be done differently.. Really not worth the heart ache, so looking else where.

1.0
Apr 12, 2017
Recommend
CEO approval
Business Outlook

Pros

- you can work from home

Cons

-middle man providing "tech support" for one the world's largest IT companies. -if you are looking for HelpDesk style work, this is NOT it. -an immense amount to learn and do for $11.50 an hour. -learning consists of an enormous amount of policy and procedure and very little technical troubleshooting -this is much more customer service than technical support. The training consists of how to speak to customers, what tone to use, and how to turn the customers into a promotor of the company's product, with very little IT involved. - customers are generally upset, be prepared to deal with very frustrated people who will get increasingly angrier at you as the calls progress. -the logging system is not user friendly and rather complicated.

Viewing 304 - 306 of 10,216 Reviews

Glassdoor has 11,523 Conduent reviews submitted anonymously by Conduent employees. Read employee reviews and ratings on Glassdoor to decide if Conduent is right for you.