Pros
Not one thing I can think of except it is a pay check from a thankless company with supervisor that couldn't find their way out of the proverbial wet paper bag. A good place to learn time management and the corporate world.
Cons
1.constant harping you took an 11 minute break (10 minute breaks) 2. supe yells that across the bay. 3.supe sends out a pop-up, we know you are sick (everyone was) but keep those calls going when you can barely talk. No sick time, stay home because you are contagious you get written up on your attendance record. 4. freezing cold, people are wrapped in blankets. 5.Change agents shifts with no regard to their personal life & don't give a d@mn. 6.Not enough help when needed, supes are run ragged. 7.Some can't give you a decent answer & then walk away. 8. chances of having a decent conversation well you can punt on that one. 9. Thankless customers who value their cell phones over putting food on the table for kids. 10. Clean up 3rd party stores messes, corporate stores are bad enough. 11.clean up after the customer because they are too stupid to read the contract, & everything is when purchasing a new phone unless paying out-right for it. 12, customers too lazy to look up their bill on line, then argue over the charges. 13. always looking for something to nit pick over, nothing is ever good enough. Have to hunt for that 1 little thing can could be done differently.. Really not worth the heart ache, so looking else where.