Conduent reviews

3.0

43% would recommend to a friend

(10,216 total reviews)
avatar

Harsha V. Agadi

36% approve of CEO

36% positive business outlook

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,216 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informatique industry (3.9 stars).

Reviews by job title

10K reviews
1.0
May 26, 2017

From Xerox to Conduent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are good and co-workers are nice. The new minimum salary in December 2016 provided a decent raise.

Cons

Unrealistic expectations, zero training and no regard for employees. Technology is ancient. I have lost more vacation time than I have been able to use. Leadership is completely clueless, too busy re-arranging the deck chairs on the Titanic.

2.0
May 8, 2017
Recommend
CEO approval
Business Outlook

Pros

i love what i do, as in the actual job i like assisting my Customer over the phone and being able to have goals to reach such as surveys AHT ACW and all of that,

Cons

The only growth you'll be doing in the company is if you kiss butt. its very inner circle type of thing. They need to work on the management. Also what kind of company goes to hire 800-900 people and then have only porto potties for there employees .

1.0
Apr 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Very little to no "pros" from Xerox/Conduent. Within my unit, benefits such as free or highly discounted cruises and prizes/bonus money come directly from the cruise line not from Xerox/Conduent. It was fun to be part of the cruise industry but ultimately not worth it because of this employer.

Cons

Poisonous company culture. They keep rotating the SBU (strategic business unit) managers and changing the pay structure. The pay was changed probably four times in the five years I was there. I started when the company name was ACS. They do business process outsourcing. BPO is definitely not good for the worker. ACS was acquired by Xerox around 2012 and started losing a lot of money and Xerox changed this division name to Conduent in 2016. Both Xerox and their client make money off the worker, giving the worker less pay and a more complicated work experience. Here's one example of how bad and "evil" this company is: We had a super hard working manager that did everything he could to increase the pay of his employees and to secure more work from the client. He really motivated our staff to completely out-perform workers employed directly from the client (in this case Expedia). He battled both Expedia and Xerox on our behalf and worked 10-12 hour days consistently. One day this gentleman actually collapsed at work and was taken away by EMT's. Since he had a debilitating illness, he asked for a medical leave of absence. Xerox declined it and fired him. Don't work for these weasels.

Viewing 301 - 303 of 10,216 Reviews

Glassdoor has 11,523 Conduent reviews submitted anonymously by Conduent employees. Read employee reviews and ratings on Glassdoor to decide if Conduent is right for you.