Staff turnover since the merger has increased to an unmanageable extent. So much so the company are now giving ‘ golden handshakes’ to new employees, lump sum figures that you are required to pay back if you leave within 12 months.
The wage structure has no structure at all, with long serving experienced staff being underpaid due to management discretion. This also applies to the bonus structure, which can be granted or revoked at individual managers choosing, not based on achieved targets with no way of appealing decisions.
A noticeable theme of similar surnames appears throughout the company, and you can be sure that the junior members of staff with the matching surnames to the senior staff, sons, nephews or even god children seem to advance through the ranks with exceptional pace.
On a day by day role, the workload has increased due to sign off changes and unnecessary underwriting requirements. Coupled with the authority points for sign off taking weeks to respond to urgent requests.
The above being said, I did enjoy my time at Chubb, I met some amazing people and learned things that have helped me advance within the insurance world.
For anyone who is thinking about a role within the business, I would ask them to question the department they are applying to work within staff turnover. In the past 12 months 5 from a team of 9 had decided to leave, all siting pay, working conditions and a lack of belief that the company would improve. All employees who handed in their notices on this team were offered salary increases to stay, which considering the salary review had happened in the previous month and most had no pay increases it all adds up to a disappointing end to a good company.
