Checkout.com Software Engineer reviews

2.9

49% would recommend to a friend

(67 total reviews)
avatar

Guillaume Pousaz

46% approve of CEO

61% positive business outlook

Software Engineer employees have rated Checkout.com with 2.9 out of 5 stars, based on 67 company reviews on Glassdoor. This indicates that most Software Engineer professionals have an average working experience there. Checkout.com is rated 22% below average by Software Engineer professionals compared to other employers within the Finance industry (3.7 stars).

Reviews by job title

67 reviews
1.0
Jun 13, 2024
Recommend
CEO approval
Business Outlook

Pros

- Decent pay, probably because they're struggling to hire and retain staff - Some teams do have some genuinely nice people although they're probably looking to leave - Decent breakfast for free - Tech is at a decent standard using a lot of the latest stuff and a lot of stuff is greenfield.

Cons

- RTO policy: 3 days in the office mandated. This is tracked on a team level, so you and/or your team manager will have to deal with the consequences if 1 person in the team brings the % down. The leadership team has clearly said "if you do not like this policy, please leave the company", which speaks volumes about the attitude of leadership towards their employees. Additionally, this is always framed in a such a way that if there are further questions about this, expect to pack your bags and leave. This is said to be done to encourage collaboration but everybody knows it's to enable micro management. This is without doubt a reason that attrition is so high. - There is free lunch however most of the time it just tends to be a box with cold meat and salad. The best option is hard to get as it goes very quickly. Instead of splitting this across floors, for some reason this is kept on one floor which forms lots of queues and traffic at lunchtime. - Forget about being promoted and decent pay rises. Typically pay rises are below inflation level and promotions are quite hard to come by unless you're loved by management, regardless of performance. - So called 'personal goals' are just a way of making employees do more work for the business for free/outside of working hours. - Regular changes bringing uncertainty and constant change in direction. The leadership cannot decide to stick with one direction. Sometimes due to these changes, your role may change with additional responsibility without the additional pay or even a more senior tag. - Employees are just really treated as pawns. If you care about being treated nicely at work, forget Checkout. You will just be another number on a spreadsheet. - Since office days are Tue, Wed & Thu, if you decide to take annual leave on either of these 3 days and work on Mon & Fri, expect some questions and challenges from management. It is usually granted (because they're required to by law), but can be questioned.

avatar
Checkout.com Response
1y
Thank you for sharing your detailed feedback. We appreciate your positive comments regarding our pay, technology, and the supportive colleagues within our teams. We understand that our return-to-office (RTO) policy and the communication surrounding it may have caused frustration. Our goal is to encourage collaboration while respecting personal circumstances. We are actively working to strike a better balance and ensure our policies support our teams effectively. We recognize the areas of concern you've raised, including office benefits, career growth, and rewards. We are constantly working to better meet the needs and expectations of our employees. Our aim is to ensure that personal goals are meaningful. Your feedback on the frequency of changes and role adjustments is valuable, and we are committed to achieving greater stability and providing clearer communication regarding any changes that occur. We truly value your input and remain dedicated to continuously improving Checkout.com as a workplace.
2.0
May 14, 2024

Dying culture

Recommend
CEO approval
Business Outlook

Pros

Decent food options, good benefits, high pay

Cons

No culture. Everyone is depressed and quitting because of the mandated 3 days in-office policy. If upper management loosened on this rule, we wouldn't have lost a lot of really good people.

avatar
Checkout.com Response
1y
Thank you for your feedback. We are glad to hear that you appreciate our food options, benefits, and compensation. We understand that the return-to-office policy has been a source of dissatisfaction and we aim at creating the balance that supports collaboration while accommodating personal situations. Your feedback is crucial in helping us make necessary adjustments to improve our work environment and retain our talented employees.
1.0
Apr 26, 2024
Recommend
CEO approval
Business Outlook

Pros

- Great hard-working people, really dedicated to growth and best practices

Cons

- Upper management is terrible all decisions seem to go against staff wishes - Frequent layoffs - They will try to prevent career growth at every possible stage - Not flexible with remote working

avatar
Checkout.com Response
1y
Thank you for sharing your feedback. Regarding remote working, we strongly believe in-person collaboration provides more opportunities for our employees to come together to collaborate, and build meaningful relationships which creates a better sense of belonging, connection, and community. That's why we ask employees to come to the office three days a week and make efforts to provide the best environment we can when they're here. To your point on career growth, we strive to make Checkout a place for growth and development. We run a comprehensive process to ensure that the growth and performance cycle is done objectively to remove subjectivity. We know our process isn’t perfect, and we’re working to improve this with every cycle. We wish you the best and thank you again for taking the time to provide feedback.
Viewing 28 - 30 of 67 Reviews

Glassdoor has 1,159 Checkout.com reviews submitted anonymously by Checkout.com employees. Read employee reviews and ratings on Glassdoor to decide if Checkout.com is right for you.