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      Checkout.com

      Engaged Employer

      Checkout.com reviews

      3.9

      79% would recommend to a friend

      (1,106 total reviews)
      avatar

      Guillaume Pousaz

      86% approve of CEO

      84% positive business outlook

      Ratings by demographic groups

      Checkout.com has an employee rating of 3.9 out of 5 stars, based on 1,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Checkout.com employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Reviews by job title

      1K reviews
      2.0
      Oct 27, 2022

      Know what you’re getting yourself into

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great brand for the CV, might help you land a future role - Depending your function, above average salaries vs traditional corporates, but lags behind other fintechs - Interesting work

      Cons

      - Very political in nature - There is definitely an inner circle of specific people in management and those who have been here a few years. Unless you have their buy-in and support it will be very difficult to do you job. - High Performance is the expectation. Going above and beyond will just get you an average score on your performance review. These reviews drive bonuses, promotions and salary raises. Often the highest performers do work extremely hard, but they also have the buy-in of the inner circle. -Not very transparent as much as they try sell it. Managers often can’t share why certain decision have been made. When I was recruited I was told there was almost no attrition, well in actuality I’ve seen a few people leave every month. Even my recruiter left less than a year after I joined. Only very few business critical roles have insights on metrics and access to data. My main advice for those considering CKO is just know what you’re getting yourself into. You do need to play your cards correctly and approach with caution. It’s not a place I would recommend to stay your whole career but it can be a good stepping stone.

      avatar
      Checkout.com Response
      3y
      Thank you for sharing your thoughts. You’ve gone into a lot of detail here which is helpful, and we’ll be sharing your feedback. Thank you for your contributions to CKO and we wish you all the best.
      1.0
      Sep 6, 2021

      An honest review

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Challenging tech stack Good place to learn new things A lot of unrelated work

      Cons

      Chaotic at times, long hours, stressful, mismanaged. The direction Checkout is taking is sinister. They started up as a fun start-up but now they're a soulless corporation that invests a lot in people governance and policing and they are dismantling anything that used to be worth staying for. They have published a new NDA that no one wants to touch, so they employ dishonest tactics to twist people's arms to sign it. New starters will no doubt won't have a choice, but I ask new starters to carefully read it and decide if it's worth starting a job there with that eternal binding agreement over their heads. They ask new starters who have been in the company for less than one week to come here and place 5 star reviews, before they've even finished their first week inductions. I wouldn't trust any review in here based on how I see them push for people to come and write something positive. They also started enforcing very strict rules about work, banning remote work and becoming more ruthless about it. They are also unable to make any exceptions no matter how sensible your circumstances. The HR department is run by bots and I can confidently call them that because they failed the Turing test. They are unable to understand the content of your email and send out automated replies, often irrelevant legal text. I hope no one will ever need their mercy for anything, because they won't find it. Those bots are incapable of any sympathy or emotion. They also employ people to monitor emails and slack conversations. Hard work is not rewarded. I regret working long hours, weekend and nights. I regret winning a hackathon which meant 3 days and 3 nights of hard voluntary work. The award was a ten pound ebook voucher from amazon and we never got to see the award because they suddenly fired the deliver manager who was supposed to send it. Speaking of that, they often change their minds and fire lots of people in one go. While I was there they fired all of the delivery managers and a lot of QAs with very short notice. I can sense they're in panic, as they grew too fast and are struggling to adjust.

      avatar
      Checkout.com Response
      4y
      Dear colleague, Thank you for all the ways you worked to build Checkout.com during your time here. I’m sorry to hear of your experience, and feel this doesn’t reflect who we are, or who we aspire to be. If you’d like to speak to us and hopefully give us the opportunity to discuss this further with you, our door is always open and you can message me directly. For now, there are a few elements of your review which we think are important to respond to: If there’s one thing the pandemic has taught us, it’s that everyone has different needs and flexibility is paramount. We offer full-time remote work globally, meaning no one is required to return to any of our offices at this time. From the start of next year, we plan to take a hybrid approach, where team members can split their time between office and home working. Our flexible work approach gives our colleagues at Checkout.com even more choice to create the setup that works for them. With so many new joiners starting every week, we invite newcomers, if they wish and fully anonymously, to leave us a review on Glassdoor about their interview experience, to help future candidates find out more about what to expect from the process. We never ask them to leave an employee experience review as a week is far too little time to get a proper sense for what life is like with us. When asking for any review, we request honest feedback which is most helpful for readers on Glassdoor and never request overtly positive ratings or comments. As we grow, it’s natural for our policies and processes to adapt, but to be clear we do not and have never monitored private email and Slack conversations. Our dedicated People team (real, hard working people) are focussed on supporting our growing organisation, while keeping us compliant with local laws and protecting our people and our business. We take your feedback regarding working hours, reward for voluntary work and company direction seriously. I’ll be circulating your comments with the relevant teams internally to help us continue to improve in these areas for our people. Best, Louis Jauvin Head of People
      1.0
      Dec 6, 2023

      Complete lack of faith in senior Leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Comp is the main benefit

      Cons

      The new CTO appointment makes zero sense and there is very little faith on the ground. There are good people dotted around but it feels very corrupt overall.

      Viewing 91 - 93 of 1,106 Reviews
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