Checkout.com reviews

3.9

79% would recommend to a friend

(1,106 total reviews)
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Guillaume Pousaz

86% approve of CEO

84% positive business outlook

Checkout.com has an employee rating of 3.9 out of 5 stars, based on 1,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Checkout.com employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Jul 11, 2023

Bad management

Recommend
CEO approval
Business Outlook

Pros

The people are lovely, and the pay was decent.

Cons

- Recently laid off (seemingly in secret). Reasoning still unclear, but honestly I was happy to take the payoff and leave the burning ship. - Was part of a team whose psychological safety was ripped apart by terrible management. There was no trust and no autonomy. We're told what to do without much say in whether we think it's the right thing to do. - Managers don't listen to you. Any concerns you bring up are dismissed, or used against you. - A team that worked well together was split into two and moved into different organisational divisions? A move that no one agreed with, but went along with anyway. - People are reprimanded for failures, while success is rarely celebrated. - A culture where working outside of work hours is the norm.

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Checkout.com Response
2y
Thank you for your time and contribution to Checkout.com. We are sorry to hear that this was the impression you left with -- it's certainly not the intention. We believe in seeking out diverse perspectives to arrive at the best solutions. We work hard, but we also try to celebrate our successes. We wish you all the best.
1.0
Jan 7, 2023

Worst company I have worked for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free food and drinks. Nice office

Cons

Terrible and toxic working culture. It did not feel stable and comfortable to work at this company. The leaders are rude and abrasive. If you ever voice your opinion, you will be terminated, without reasonable explanation. They expect long working hours with little reward. Onboarding was the only good experience and then they request that you write a review on Glassdoor within 3 days of working at the company, which does not reflect the real views of employees. Most employees have only been at Checkout for a very short amount of time as there is no longevity in this business.

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Checkout.com Response
3y
Thanks for your time spent at Checkout.com. We’re sorry you ever felt uncomfortable or unwelcome voicing your opinion. Checkout’s culture is one of collaboration, and we encourage our employees to embrace straight-forward attitudes. Termination is not an outcome of speaking up or disagreeing. We’re extremely proud to have a robust base of very long-time Checkout.com employees that have scaled proportional to our growth as a company. In fact, earlier this year, we celebrated the 12th year “Checkout.com anniversary” of our fourth employee.
2.0
Dec 15, 2022
Recommend
CEO approval
Business Outlook

Pros

The engineers are mostly good people. You might learn finance things, but you won't learn good technical practices. First, this might be a pro or con of Checkout, depending on you: be aware that Checkout is a pro-cryptocurrency company. Checkout doesn't hold or make cryptocurrency, they're not an FTX. but Checkout works with cryptocurrency companies and has a head of "Crypto Strategy". The company makes profit off real money flowing in and out of cryptocurrency vendors, so they and encourage other people to waste money on cryptocurrency in general. At Checkout, you'll have to sit though all hands meetings where senior staff talk glowingly about stablecoins, NFTs or the like. It's better to choose an employer whose views align with yours on this

Cons

The rest of my observations: YMMV as the team silos are deep. This is a Westrum category 1 organisation. The engineers are mostly good people, although the ones with deep in-house technical knowledge are isolated from industry best practices, don't know what they are missing and have no incentive to learn. But autonomy is very low. Information is hoarded. Technical practices are not uniform across the board, they are patchy and there's no desire to level up. Checkout is not a company that encourages speaking openly, or saying that things could be done better. Do not expect Psychological safety. Do not expect change. The "Devops team" has "no intent" to do continuous delivery practices - they are deeply invested in outdated tools, manual testing and teams supposedly rolling their own automation, which of course these teams never have time and skills to. It's a step back in time. Management can be toxic. Some Line managers are enlightened, but some just expect micromanagement and Jira-closing feature factory behaviour, i.e. work the machine harder not smarter. It's not supportive: Some managers play politics, or bully with false stories and trivial stuff, like it's middle-school. This is left unaddressed, i.e. quietly condoned.

Viewing 76 - 78 of 1,106 Reviews

Glassdoor has 1,160 Checkout.com reviews submitted anonymously by Checkout.com employees. Read employee reviews and ratings on Glassdoor to decide if Checkout.com is right for you.