Checkout.com reviews

3.9

79% would recommend to a friend

(1,106 total reviews)
avatar

Guillaume Pousaz

86% approve of CEO

84% positive business outlook

Checkout.com has an employee rating of 3.9 out of 5 stars, based on 1,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Checkout.com employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Oct 31, 2022

Don’t hop on the toxic rocket ship

Recommend
CEO approval
Business Outlook

Pros

There are a few good people remaining at the company

Cons

Leadership- senior leadership is inexperienced in scaling a company. They lack clear instruction and direction to carry out okrs and when they feel the heat from the E team, they make sure that their teams feel it too. Instead of empowering the teams to prioritize work to align with strategic initiatives, managers start to micro manage their team. Large workload- As the company attempts to scale, employees are asked to do more work. The amount of work is the work of 2-3 people so no one is able to do great work which causes stress and subpar work throughout the company. High turnover- Throughout this summer till now people were let go. Then in September they did a zoom layoff of around 100 employees. Besides those layoffs people are leaving and they aren’t hiring to replace at a fast pace. Burnout- There are company surveys to pulse check morale. Leadership consistently sees a dip in employee engagement. They say they “we hear you” about concerns and are working to fix the trends, but nothing has been done. Performance reviews- They do performance reviews subjectively. The rating is a number scale out of 5. Even if you receive a high rating, the merit and bonus doesn’t cover inflation. If you are a leader, you don’t have a say in what your team gets as the rating is passed down from senior leadership who hasn’t seen the teams entire workload and day to day initiatives. UK centric- They talk about being a global company, but the work day revolves around the UK with other countries taking early and late calls to accommodate their schedule. Equity- A benefit that is frequently discussed is equity but it’s inflated at a high rate that it would be hard for most of their workforce to afford. Also equity is not gifted, you are only granted options to purchase.

avatar
Checkout.com Response
3y
We’re sorry to read that your experience during your time with us wasn’t more positive. Thanks for sharing your feedback and we wish you all the best in the future.
1.0
May 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Hybrid working and benefits like a MNC

Cons

Horrible Management. Frequent layoffs within the year with no advance notice. They treat you coldly and cut you off the moment they let you know and there is no proper justification except that there is budget cuts. You are left wondering why you out of the rest. Bosses do not care about your wellbeing at all. Company also likes to change their direction and focus every 3 months

avatar
Checkout.com Response
1y
We are sorry to hear that your experience was not more positive. We have made a number of difficult decisions during our journey, but believe in doing the right thing rather than the easy thing, and are committed to building a stronger business, and a better working environment for the future. Moreover, change management is a big area of focus for us in 2024 and beyond and we're hiring a change and comms team with a focus on how we manage change as an organisation. We appreciate you taking the time to share your perspective.
1.0
Apr 30, 2024

A terrible experience from start to end

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are very attractive.

Cons

FOMO culture with a pretended sense of camaraderie and flamboyant acknowledgements, micromanagement with excessive mandated meetings and get-togethers yet one way communication style when it comes to things that matter, poorly defined performance measures that are not openly communicated, fragmented processes with non-intuitive UI, documentation is generally carelessly done without precision or clarity (can be confusing and frustrating)

avatar
Checkout.com Response
1y
Thanks for your feedback and sorry to hear that your current experience has not been more positive for you. As you know, we’re not perfect as a company and trying very hard to get better every day, while remaining agile. Your feedback truly helps with how we think about things, actions we might take and how to make Checkout.com a place where our people can thrive.
Viewing 64 - 66 of 1,106 Reviews

Glassdoor has 1,160 Checkout.com reviews submitted anonymously by Checkout.com employees. Read employee reviews and ratings on Glassdoor to decide if Checkout.com is right for you.